Multifaceted CNA with Client-Focused Experience
Resume:
April S. White
North Las Vegas, N V 89031
*********@*****.***
Objective
Diverse and motivated Certified Nursing Assistant seeking a position in a dynamic and innovative healthcare setting. I am a confident, committed, multi-tasking individual who thrives in delivering compassionate and efficient care.
Skills & Abilities
Customer Focused Empathy Team Player Excellent Communication Skills
Experience
03/2024 to Current
Self Employed, Owner / CEO, Umi Elite Service Las Vegas, NV
Provide residential and commercial cleaning and transportation services.
03/2024 to 08/2024
Custodian, Las Vegas Convention Center & Visitor Authority Las Vegas, NV
Maintained safety standards by properly handling machinery, cleaning products and adhering to sanitation guidelines.
Cleaned and stocked restrooms, emptied trash, cleaned break rooms and floors. Stocked all janitorial closets with products.
09/2023 to 02/2024
USAA Account, TTEC Duluth, GA
Received inbound called for military veterans and family members. Explained agency’s product and services. Determined qualification for membership.
Transferred customer’s call to agents, to assist with resolving issues.
01/2023 to 08/2023
Customer Service, Southwest Airlines Atlanta, GA
Assisted customer via phone by providing confirmations, answering questions and offering general information. Researched and resolved customers’ issues and concerns.
Made airline flight reservations for all inbound callers.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
09/2021 to 12/2022
Cabin Cleaner, Delta Airlines Atlanta, GA
Cleaned interior of aircraft, removed trash, dusted fixtures, cleaned glass panels, using cleaning solutions and sanitized all areas within the aircraft.
01/2021 to 08/2023
C.N.A. / Private Duty Lawrenceville, Georgia
Private duty client. Provided client with baths showers, assisted with feeding, dressing, ambulating and Rang of Motion for upper and lower extremities.
09/2013 to 12/2022
City Mail Carrier, United States Postal Services Orlando, FL
Cased and delivered mail and packages. Changed and rekeyed mailboxes.
02/2008 to 02/2010
C.N.A / Private C.N.A. Life Helps Jacksonville, FL
Commuted to different patients’ homes to take vitals, assisted with feeding, dressing, ambulating ROM for upper and lower extremities and draining catheter.
Education
East Orange High School – East Orange, NJ – Diploma – 06/1992
Certificate(s)
C.N. A License # 889697 NV State Nursing Board Expiration 11/2025
C.N. A Certificate Genevieve C N A Training Center 11/2024
CPR Certificate American Heart Association Expiration 11/2026
NV HOPE Program NV Healthcare and Nursing Workforce 09/2024
Stop the Bleed The American College of Surgeons 09/2024
TWIC Card Expiration 03/2030
Merchant Marines Credential Expiration 08/2025
Volunteer
Habitat for Humana – Community home building and clean up 06/2008
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