Collections & Debt Review Specialist,debt review administration
Resume:
Summary
P R SA O F E S S I O N A I D E B T R E V I E W
P O R T F O L I O M A N A G E R /
C O L L E C T I O N S & A D M I N
S P E C I A L I S T
Stacey Adams
Customer Service
Organizational skills
Analytical thinking skills
Excellent communication skills
Professional email & telephone
etiquette skills
Problem Solving Skills
Multitasking Skills
Leadership Skills
English
Afrikaans
Isixhosa
Skills
Language
Education
Greenpoint High School
2008 - 2012
SECONDARY SCHOOL
Experience
DMC
Radisson Red Hotel
2013 - 2019
2019 - 2020
COLLECTIONS SPECIALIST
Attending to incoming calls
Data Capturing
Setting up monthly payment plans
Assisting with QA duties
Handling irate clients
Weekly management meetings
KITCHEN ADMINISTRATOR
Provide projections for supplies for needed for special local events and sport games by reviewing prior
expenses
Assisting by creating new menus for different events Supervise all hired staff as well as monitoring their development
Stocktaking
Invoicing
Collaborating with buyers
Administration
Nimble
2020 - 2021
COLLECTIONS SPECIALIST
Attending to Incoming calls
Setting up monthly payments
Collecting outstanding debt
Cape Town
*************@*****.***
I am a dynamic professional with expertise in collections, credit risk, and marketing services across the credit life cycle. I have experience working with Tier 1 & 2 businesses in South Africa and internationally, including industries such as financial services, retail, banking insurance, automotive, and education. I am passionate about what i do and always strive to deliver the best results possible. COLLECTIONS SPECIALIST
Following up on missed payments
Updating new payment plans
Stand by receptionist
Assist QA
Sending mandates and debi-checks
Finwise and CRM experienced
Sent required documents to clients
2021 - Nov 2022
SA Credit Assesors
DEBT REVIEW PORTFOLIO MANAGER &
ADMIN SPECIALIST
Debtwyze
Inform clients by explaining the process
and procedures and providing all the
relevant information.
Achieve weekly and monthly targets when
provided.
Record and file client information and
documents correctly and as prescribed per
the employers requirements .
Carry out various administrative functions
related to the debt review process. This
includes the drawing up the necessary
creditor/ client forms, collating necessary
client documentation, contacting clients
and creditors, preparing and drafting legal
documents and liaising with attorneys to
ensure that the legal process is initiated
and concluded within specified timelines.
Duties may include the supervising of
junior staff with the admin team
Nov 2022 -Present
REFERENCES
Delaney Enstzen (DMC)
Naseer Abdullah (Radisson Red)
Shabier Ayub (Debtwyze)
Chanelle Mayer (Nimble)
Colette Fisher (SA Credit
Assessors)
Contact this candidate