Child Protective Investigator with Administrative Focus

Pansy Rogers **** Oak Ridge Lane A# **** Arlington Texas 817-***-**** ***********@*****.***

Dedicated to accuracy, automation, financial control, and performance excellence

COMPETITIVE ADVANTAGES

Understanding work efforts from a macro level and how work contributes to competitive advantage and profitability. Effectively analyze situations and provide innovative solutions. Instrumental in streamlining office functions to automate systems, enhance productivity, and maximize financial control.

AREAS OF EXCELLENCE

•Industry experience •Soft skills

•Key accomplishments •Education/training

•Experience in performing certain tasks/duties •Technical skills

• Possess the qualities of being a critical thinker • Ability to manage

PROFESSIONAL EXPERIENCE

Scoot Educational-January 2023- worked in Houston first as a substitute teacher, moved to the Dallas area in August 2023, working as a substitute teacher with KIPP School, Science and Technology charter schools.

ESS-September 2022-August 2023- worked in the Houston area as a Substitute teacher with the Sheldon ISD.

Texas Family and Protective Services

Houston TX. Child Protective Investigator April 2020 -September 2022

Responding quickly to crises that involve children in an abusive or neglectful situation. Sometimes these situations can be dangerous.

Investigating reports of child abuse or neglect and taking the necessary steps to protect children. This could include removing a child from their family.

Checking children for signs of abuse or neglect. This may involve serious injuries.

Conducting forensic investigations and assessments to determine the risk of harm to children.

Interviewing people, such as the person who reports it, family members, doctors, nurses, and others familiar with the family situation. Talking frankly and objectively with families about personal and private matters, such as income, sex abuse, and personal relationships.

Maintaining a balance of objectivity and empathy for families in stressful and crisis. Assessing mental health concerns, completing background checks, criminal, and Family Protective Services.

Documenting all relevant information and completing all required forms.

Testifying in court. Implementing home study assessments when placing children. Assessing safety, mental and criminal.

Respecting cultural diversity among coworkers and all work-related contacts.

Prioritizing deadlines and working flexible hours.

The Department of Children and Family Services of Louisiana

Shreveport, LA. Child Protection Investigator III May 2016-Febuary 2020

Primarily investigate the health and safety of children under the age of 18 years of age.

Placing of children after regular work hours with approved, certified foster homes. During regular office hours between 8 am and 4:30 pm, the children would be taken back to the State Office.

Communicate with Judges in Bossier Parish and Caddo Parish to receive an order from a Judge once the supervisor assesses the situation with the worker to determine the removal of a child or children.

Prepare Court-ordered Safety Plans, Court Affidavit, Present Danger, and Impending Danger Safety Plans.

Attend each Court Hearing scheduled by the Judge. Be Prepared for Testifying in Court. Prepare Form 10 for the District Attorney and a discovery package. Input the Case file and documentation of evidence to close a case.

Continuous training throughout the year, work emergencies with the State, like flooding, hurricane, or tornado, including Shelters in the State and DSNAP programs, which provide Food Stamps for needy families in a crisis.

I interviewed and investigated everyone involved in the case. Confer with law enforcement and observe forensic interviews. Investigate Daycares

The Kennedy Center of Louisiana, Shreveport, LA September 2014- December 2015

Lead Case Manager, Face Forward

Consistently exercises discretion and judgment to analyze, interpret, make deductions, and then decide what actions are necessary based on the varying facts and circumstances of each case.

Works with supervisory assistance, evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance.

Maintains an active caseload providing interventions as needed and within an area of expertise and limits of credentials; assures procurement of additional services as needed.

Acquires and provides the team the detailed information regarding an assigned client to establish the foundation for the Treatment Plan.

Works with the client on a day-to-day basis using professional judgment and discretion to implement the team-determined Treatment Plan.

Assists in the development, implementation, and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals.

Consults and cooperation with community systems to facilitate linkage, referral, crisis management, advocacy, and follow-up with a focus on attaining treatment goals.

Provides crisis management for clients; makes linkages for interventions as appropriate.

Job Corps, Shreveport, LA June 2014-May 2016

Residential Advisor II, Residential

Provides positive role modeling for residents in areas of communication, decision-making, and problem-solving.

Acts as the Primary staff for assigned residents, including preparing appropriate reports, communicating with other team members, and supervising family visits.

Supervises and assists residents in their daily tasks in support of individual goals.

Completes monthly tracking sheets, ISP reviews, safety plan checklists, and similar documentation.

Communicates in an effective manner with co-workers regarding residents’ daily living activities.

Assumes a leadership role, particularly during crises, to effect calm and effective solutions.

Reports any inconsistencies, conflicts, or problematic situations to the appropriate Residential Program Manager(s) or, in the RPM's absence, an Assistant Residential Program Manager.

Responds appropriately and effectively to directives assigned by the Residential Program Managers, Assistant Residential Program Managers, or senior managers.

Ensures a safe environment for both residents and co-workers.

Distributes medications effectively and as prescribed.

Participates in meetings and training sessions, as scheduled.

Job Corps, Shreveport, LA December 2013 – June 2014

Security Officer, Security

Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.

Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities, informing violators of policy and procedures, and restraining trespassers.

Controls traffic by directing drivers.

Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; and obtaining signatures.

Maintains environment by monitoring and setting building and equipment controls.

Maintains the organization's stability and reputation by complying with legal requirements.

Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

EDUCATION

Kaplan University, Davenport, IA 2005-2007

Bachelor of Science in Criminal Justice

Fair Park High School, Shreveport, LA HSD 1980-1981

Systems worked

Yardi, Onesite, Impact, and Share Notes, 20 years of customer service.

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