CONFIDENTIAL DOCUMENT
PROFILE
Dynamic and detail-driven
Administrative Professional with over
* ***** ** ********** **********
office operations, client
communication, and record
management in fast-paced
environments.
Recognized for strong organizational
skills, problem-solving ability, and a
friendly, professional manner when
interacting with clients and
colleagues.
Skilled at streamlining processes,
handling confidential information with
discretion, and maintaining efficiency
across multiple tasks.
KEY SKILL
• Office Administration & Filing Systems
• Data Entry & Record Management
• Customer Service & Front Desk
Support
• Invoicing, Payments & Reconciliations
• Microsoft Office (Word, Excel)
• Strong Communication & Team
Collaboration
• Time Management
CONTACT
Work References:
Mrs. K. Du Plessis – 068*******
Ms. L. Antonio -
Ms. Y Kara – 063*******
EMAIL:
*******@*****.*** /
***************@*****.***
HOBBIES
Writing Poetry
Reading (Novels & Poetry)
I treat eating like an art form
THELMA
CELITIA
MAPINGIRE
Senior Admin Clerk
EDUCATION
Westenburg Secondary School
Highest Standard Passed: Grade 12
Year passed: 2017
WORK EXPERIENCE
Lim Autocraft – Receptionist/ Admin Clerk
Nov 2025 – Jan 2026 (Temporary)
• Reception duties which include assisting clients in person and telephonically, query assistance, greeting and receiving clients.
• Maintaining a filing system for all quotations, statements, invoices and vehicle records.
• Answering calls, sending emails and all general office assistance.
• Assisting insurance companies with inquiries.
Redimed 24 - Senior Admin Clerk
Nov 2022 – Sept 2025
• Oversaw day-to-day office operations, including processing invoices, preparing reports, and maintaining financial records.
• Handled client correspondence, reconciled accounts, and ensured accurate data capture for transactions.
• Coordinated schedules and managed documentation for external partners and service providers.
• Assisted with quotations, reconciliations, and administrative reports to management.
Redimed 24 - Receptionist
Jan 2020 – Oct 2022
• Served as the first point of contact for clients, managing calls, emails, and walk-in inquiries.
• Scheduled appointments, maintained an organized filing system, and ensured smooth front-desk operations.
• Supported staff with document preparation, database updates, and general administrative duties.
• Collaborated with management to improve client communication and workflow efficiency.
PEP Home – Store assistant / cashier
Aug 2019 – Dec 2019
• Provided exceptional customer service, handled cash and card transactions, and performed daily reconciliations.
• Assisted with stock control, visual merchandising, and store organization.
• Helped improve customer satisfaction by ensuring a clean, welcoming environment.
CONFIDENTIAL DOCUMENT