Versatile Customer Service and Administrative Professional

eq******@Elizabeth gmail.com El Paso, Quinones TX +1-915-***-****

PROFESSIONAL SUMMARY

I have a lot skills to many to list All I ask is for a chance. If you are not happy with what I have to offer there will be no bad feelings. I had jobs in meat packing, labeling

,cutting meat, waitress, hostines,busting tables, cashiering, stocking. As well in all center environment, to housekeeping to front desk manager. That is just a few things I have experience in.

WORK HISTORY

Customer Service Representative at GC Services

05/2019 - 06/2024 (5 years)

Assist customers with pick ups, tracking a package. Crew Member at McDonald s

06/2017 - 07/2017 (2 months)

Mae fries,clean the lobby,restrooms, play area, and bathroom Customer Service Representative Call Center at DialAmerica 10/2016 - 12/2016 (3 months)

Answer the inbound calls, collect basic information before I transfer them to a licensed agent.

Customer Service Representative Call Center at GC Services 04/2016 - 08/2016 (5 months)

I would answer inbound calls from the customers and update there information, take there payments for either Hyundai or Kia motor financing. Explain there contract to them.

And do voluntary repo s.

Medical Receptionist medical biller at Eye Care Plus 10/2014 - 03/2016 (1 year)

Answer phones, verify insurance, bill insurance, schedule, confirm, and rebook appointments, follow up on claims, clear checks for all claims, verify patient balances, update medical documents and patient records, prepare patients for procedures by performing pressure test, check 20 20 vision and verify current prescription is accurate.

Medical Office Specialist at Horizon Blvd. Clinic

08/2014 - 10/2014 (3 months)

Horizon, TX Fax, file and scan medical documents, schedule, confirm and rebook appointments, took co-payments, maintained office clean, answer phones with proper telephone etiquette, receptionist duties, escorted patients to assigned rooms, prepared x-ray machines, greet patients and provide excellent patient service, patient registration, created new patient charts, assisted patients with their forms, verified insurance, took messages for physician, data on Microsoft Word, performed weekly statistics and assisted as needed.

Front Desk Manager at Super 8 Motel

11/2010 - 08/2013 (3 years)

Conducted front office duties to include filing, taking reservations, checking guest in and out.

Set up breakfast and tear down.

Also ordered supplies for the motel, clean rooms, checked the housekeepers rooms when they were down.

And lastly dealt with complaints from the guests.

Cashier at Sam Mini Mart

08/2009 - 08/2010 (1 year)

Managed register, stocking and cleaning the store, provided great customer service and checked products in.

at Home Health Care

01/2008 - 08/2009 (2 years)

Cared for my mother with a cardiovascular history. Responsible for physical therapy, set up her medications for the week. Scheduled doctor appointments and assisted as needed. Waitress Hostess at Sioux harbor restaurant

05/2002 - 08/2003 (1 year)

Wait tables,sit the customer down, clear out the bill for the food order they had.

Clean tables and stock up the tables for the next customer EDUCATION

Graduated 1970

Medical office specialist

Graduated 1970

Diploma in medical billing

Graduated 1970

food aa server,gas station, fast food or

Wausa High School

Graduated 1998

High School Diploma

Kaplan College

Graduated 2014

Associate in Medical Office Specialist

SKILLS

customer service, 15 years

customer satisfaction, 15 years

interpersonal skills, 15 years

LANGUAGES

English, Bilingual

SOCIAL NETWORKS

Facebook, https://Na

Twitter, https://Telegram

Linkedin, https://linkedin.com/in/crystal-strange129 ABOUT ME

I served in the military

I have a drivers license

I have management experience : 5 years

I have a security clearance

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