Multilingual Human Services and Administrative Professional

Mariam Soumahoro

Bronx, NY ***** 917-***-**** *************@*****.***

Professional Skills

Professional employee with versatility in Human Services, Customer Service, etc. Proficient in meeting the needs of various people – Seniors, Children, Patients, and General Public. Displays communication, learning, and organizational skills. Team oriented and independent employee. Computer literate – Word, PowerPoint, Google Drive, etc. Billing and Coding, Vital signs, CPR, medical records, medical coding, phlebotomy, Electrocardiography, laboratory specimens, appointment scheduling, pharmacology, Bilingual (French/Mandingo).

CLINICAL AND LABORATORY SKILLS

●• Taking patient vital signs such as blood pressure, pulse, respiration, temperature, height, and weight

●• Skillful in assisting physician in examination room according to procedure and needs.

●• Knowledgeable in assisting patient in Snelling chart and minor surgery. • Educated in clinical asepsis and biohazard.

●• Performed urinalysis, EKG, and phlebotomy

ADMINISTRATIVE SKILLS

●• Trained in medical administrative procedures including patient’s scheduling and appointment

●• Trained in Electronic Health Records - SimChart software

●• Knowledgeable in medical coding- diagnoses and procedures -- ICD-10-CM

and CPT coding

●• Well-informed in completing the CMS-1500 claim form according to HIPAA guidelines

●• Detailed-oriented and precise in documentation • Expert in Microsoft Excel, Word, and PowerPoint

Professional Experience

Harlem Children’s Zone, New York, NY Feb 2023 to Present

Program Aide

Work directly with students in all of their activities (i.e., arts, photography, etc.)

Assist teachers with creating lesson plans and teaching classes

Implement activities, workshops and events for students based on their interests

Assist in the completion of homework and test prep

Assist in enrollment and submitting daily attendance records, and various documents to Director

Don Miguel, Dallas, TX March 2021 to Aug 2021

General Labor

Performed packing and wrapping of products

Maintained a clean working environment

Tracked inventory movements

Machine operator

Partners in Care, New York, NY Oct 2017 to Aug 2020

Home Care Attendant

Provided care of elderly patients: helped with chores, cooking, overseeing their health status

Helping or supervising client washing, dressing, grooming, and toileting.

Preparing client meals and snacks and feeding or supervising eating and drinking.

Administering medications.

Rite Aid, New York, NY March 2018 to Dec 2018

Cashier

Provided customer service and handled monetary transactions

Scan products and ensure accurate pricing.

Greet customers and provide excellent customer service.

Scan items and collect payments.

Process cash, check, and credit/debit card payments.

Issue receipts, refunds, change, or tickets.

Count money in cash drawers at the beginning and end of shifts to ensure accuracy.

Personal Childcare Worker, New York, NY June 2012 to March 2015

Provided care for children aged 4 months to 10 years old

Designed learning activities and entertain also picked some kids up from school and help with homework

Change diapers

Pick up kids from school.

Education Earned General Equivalency Diploma

Swedish Institute College of Health Sciences, New York, NY Associate Degree in Medical Assisting, September 2024 Certification: CPR by American Heart Association

INTERSHIP:

William E Pullano, MD, New York, NY,

(June/ 2024) Medical Assistant Intern

Duties/Responsibilities

●Schedule patient’s appointment

●Take patients vital signs

●Assigned doctor when doing procedures

●Record patients informations

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