Banking-Minded Customer Service Professional
Resume:
GLADYS DIXON
Bank teller
EXPERIENCE
Mar ****
Jun 2023
SPECIAL NEEDS SCHOOL BUS DRIVER
Septran Inc. Bloomington Minnesota
Oct 2013
Jan 2015
DELIVERY DRIVER
Pizza Hut Waterloo, Iowa 50702
May 2005
Nov 2008
LOAN OFFICER, MORTGAGE PROCESSOR,
MORTGAGE UNDERWRITER
Mortgage professional service group
St Paul Minnesota
Sep 1993
Nov 2012
SPECIAL NEEDS SCHOOL BUS DRIVER
Septran Inc. Bloomington Minnesota
EDUCATION
Jan 1991
Jun 1992
ASSOCIATES ARTS DEGREE IN CHILD BEHAVIOR
Hawkeye community college Waterloo, Iowa 50702
Oct 2009
Oct 2011
BACHELOR'S DEGREE IN PARALEGAL STUDIES
Kaplan University Cedar falls Iowa
***********@*****.***
121 Mission Circle
SUMMARY
Dedicated professional
transitioning into banking with
extensive experience in client
interaction and safety
management. Skilled in
maintaining accurate records
and handling sensitive
situations with care. Adept at
managing responsibilities
efficiently while providing
excellent customer service.
Committed to leveraging strong
communication and problem-
solving abilities to contribute
effectively in a bank teller role.
SKILLS
LANGUAGES
English
Ensured safe and timely transportation of passengers while maintaining a calm environment.
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Communicated effectively with passengers and guardians to address concerns and provide updates.
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Maintained accurate logs and reports to comply with safety regulations and company policies.
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Demonstrated patience and problem-solving skills in managing diverse passenger needs and situations.
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Safely operate school buses to transport special needs students within the school system, ensuring adherence to all traffic laws and safety protocols.
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Demonstrate exceptional patience and communication skills when assisting students with diverse physical and cognitive disabilities during transit.
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Conduct thorough pre-trip and post-trip inspections to maintain vehicle safety and compliance with school system regulations.
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Efficient delivery driver with over 5 years of experience ensuring timely and accurate transportation of goods within the transportation industry.
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Skilled in route planning and navigation to optimize delivery schedules and reduce fuel consumption in fast-paced transportation environments.
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Demonstrated ability to maintain vehicle safety and compliance with transportation regulations while delivering packages securely.
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Proven track record of excellent customer service, consistently receiving positive feedback for professionalism and reliability in delivery operations.
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Experienced in handling diverse cargo types, ensuring proper loading and unloading techniques to prevent damage during transit.
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Evaluated and approved mortgage applications by analyzing creditworthiness, income, and property value to ensure compliance with lending policies.
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Collaborated with loan officers and clients to gather necessary documentation and streamline the mortgage processing workflow.
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Conducted thorough risk assessments and underwriting reviews to mitigate potential loan defaults and maintain portfolio quality.
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Managed end-to-end mortgage loan processing, ensuring timely submission and adherence to regulatory guidelines.
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Utilized advanced financial software to verify borrower information and calculate loan eligibility and repayment terms.
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Safely transported students with special needs to and from school, ensuring punctuality and adherence to all traffic regulations.
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Demonstrated exceptional patience and communication skills while assisting students with diverse physical and cognitive challenges during transit.
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Conducted pre-trip and post-trip vehicle inspections to maintain safety and compliance with transportation standards.
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Collaborated with school staff and parents to accommodate individual student requirements and behavioral plans.
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Maintained accurate records of routes, student attendance, and vehicle maintenance logs.
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· Communication
· Cash Handling
· Record Keeping
· Problem Solving
· Accuracy
· Organization
· CustomerService
· Finance
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