Technical support/Customer Service/Material Handler/Warehouse man

CLENSTER OMAÑA

Technical Support Specialist Warehouse & Logistics Assistant

Baguio City, Philippines +63-981-***-**** ********.*****@*****.*** PROFESSIONAL SUMMARY

Versatile professional with 20+ years of experience combining technical support, mobile device repair, and warehouse logistics operations. Proven ability to troubleshoot technical issues, manage inventory, and support efficient warehouse workflows. Recognized for strong work ethic, accuracy, and customer service excellence.

CORE SKILLS

Technical Support & Troubleshooting Inventory & Stock Control Mobile Device Repair (Level 1–2) Warehouse Operations Customer Service Material Handling & Distribution

Documentation & Reporting Logistics Coordination

Spare Parts Management Team Collaboration

WORK EXPERIENCE

Millennial Zeal Technology Corporation (2020–Present) Technical Support / Warehouse Assistant

• Diagnose and repair mobile devices (hardware/software)

• Manage spare parts inventory and stock tracking

• Ensure efficient workflow between technical and warehouse operations Versatile Customer Care Solutions (2013–2019)

Technical Support / Inventory Staff

• Performed diagnostics and repairs for mobile devices

• Maintained accurate inventory and minimized stock shortages

• Generated reports and supported daily operations LG Mobile – Progressive Wireless (2013)

Technician / Sales Associate

• Repaired devices and assisted customers with product support

• Managed product stock and availability

Isa Mobile Corporation (2010–2012)

Mobile Technician

• Conducted Level 2 troubleshooting and repair

• Ensured high-quality repair standards

First Asia Mobile Inc. (2000–2010)

Warehouse Assistant / Technician

• Managed warehouse inventory, receiving, and dispatch

• Handled material distribution and stock organization Material Handler / Encoder

Kintetsu / Moog Controls / Texas Instruments

• Processed materials and maintained logistics documentation

• Ensured accuracy in inventory and shipment tracking EDUCATION

Two-Year Electronics Technology

CERTIFICATIONS

Best Technician Award (2016) Technical & Logistics Training

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