Administrative Office Specialist with Growth Potential
Resume:
Vanessa L. Williams
Raleigh NC, 27613
Contact Information:
************@*****.***
Objective Obtain a position Administrative office staff with an opportunity for career growth. Work Experience
Williams Express Delivery
Secretary / Office Administration
4345 Warfield Pl. Raleigh,NC
June 2004-Current
● Inbound and outbound calls
● Data Entry/ billing invoices
● Express Delivery Driver Cargo Van/Box Truck
● Logistics /Dispatching Routes
● Navigation
● Faxing/Filing Records.
Extended Stay of America
Customer Service Representative
3531 Wake Forest Rd. Raleigh,NC
Oct.2014- Mar.-2015
● Providing the best possible experience guests and employees.
● Inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms.
● Courtesy calls within 20 minutes after guest check-in.
● Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information.
● Processes guest reservations, registrations, payments, and departures.
● Handles collection efforts of all in house balances and notifies management of potential liabilities.
● Balances all cash, check, credit card and city ledger accounts through verification.
● Responsible for thorough understanding and effective performance of property management system.
● Maintain and organize work area and clean model, lobby and Front Desk area daily.
● Respond to all guest requests and follow through to assure satisfactory outcome and compliance. ED Emmanuel Homes, LLC
Office AdministrativeAsst.personnel/Direct.Support Staff In-Home Manger of Sweet Briar
2949 New Bern Ave. Ste.112B Raleigh,NC
● Jan. 2009- Oct. 2025 (Current Re-Active Advocate/ Volunteer for Veteran Affairs and Mental Health Awareness as of Aug.2019
● Inbound and Outbound calls
● Data Entry
● Microsoft Office Word, Microsoft Excel Microsoft PowerPoint, etc.
● Transporting clients/arrange and confirm appointments
● Housekeeping
● Documentation on records
● Observation of clients
● Medication Administration
● preparing full course meals
Fashion Avenue of New York
Sales Representative/Coordinator
4551 New Bern Ave. Raleigh,NC
Oct. 2005-June 2006
● customer in finding products and products sizes
● Sales of clothes, shoes, hats fragrance and other store items
● handling store transfers through company database
● Coordinating clothes and shoes displays
Education
Miller-Motte College Technical College
Cary,NC
Esthetician
May 2013 -Apr.2014
● Diploma/ Certification
Troutman's school of manicuring Raleigh, NC
Nail Technician
May 2007-July 2007
● Certification
Millbrook High School Raleigh, NC
Health Occupations/Foods and Nutrition. Aug. 2002-Jan. 2006
● HS Diploma
● Notes: To concerns about the history gap employment.I have another resume.This establishes another career and employment history.This is my Administration Career resume The resume is my Nail/Esthetician Spa Career.I will attach this Resume if I’m able to attach during the Application process if it will allow me to do so, Please request the information and I will send it to your email address.
References. References are available on request.
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