Clean MVR and CDL A Driver Resume

Angelica White

Arlington Heights, IL

224-***-**** *.********@*****.***

Professional Summary

Versatile and detail-oriented professional with experience in customer service, transportation logistics, and security operations. Proven ability to manage high-volume interactions, maintain accurate documentation, and deliver reliable service in fast-paced environments. Class A CDL licensed driver with a strong safety record and route planning expertise. Currently pursuing a degree in Criminal Justice, with a focus on continuous growth and operational excellence.

Core Skills

• Customer Service & High-Volume Call Handling

• CRM Systems & Microsoft Office Suite

• Data Entry & Documentation Accuracy

• CDL Class A Driving & Safety Compliance

• DOT Regulations & Pre-Trip Inspections

• Problem-Solving & Multitasking

• Time Management & Reliability

• Bilingual Communication

Professional Experience

Independent Contractor (Driver) Uber July 2025 – Present

• Deliver consistent, high-quality customer service across diverse populations

• Navigate routes efficiently and adapt to real-time traffic and schedule changes

• Maintain strong customer ratings through communication and reliability

• Utilize mobile platforms for ride management and tracking Local Intermodal CDL Driver J.B. Hunt Transportation Aug 2022 – Jul 2025

• Safely transported freight across IL, IN, and WI with strong on-time performance

• Conducted daily DOT pre-trip inspections to ensure vehicle safety

• Maintained accurate logs, delivery records, and compliance documentation

• Specialized in rail-to-rail and rail-to-customer operations Truck Driver Class A CDL Schneider National Carriers Inc Feb 2019 – Aug 2022

• Transported freight safely across regional routes

• Performed inspections and maintained equipment standards

• Documented routes, deliveries, and compliance logs accurately

• Maintained safe driving practices to protect cargo and public safety Customer Service Representative LiveOps Inc Aug 2020 – Aug 2022

• Handled high-volume inbound/outbound communications with efficiency

• Resolved customer concerns and provided accurate information

• Documented interactions in CRM systems with strong attention to detail

• Multitasked across multiple systems in a fast-paced remote environment Front End Associate Walgreens Co (Temp) April 2020 – Aug 2020

• Delivered high-quality customer service by greeting customers, answering questions, and resolving issues efficiently

• Operated cash register to process cash, credit, and debit transactions with accuracy and speed

• Handled returns, exchanges, and refunds in accordance with company policies Truck Driver Class A CDL Schneider National Carriers Inc Nov 2019 – Feb 2020

• Transported freight safely across regional routes

• Performed inspections and maintained equipment standards

• Documented routes, deliveries, and compliance logs accurately

• Maintained safe driving practices to protect cargo and public safety Security Supervisor U.S. Security Associates, Inc. Sept 2016 – May 2018

• Supervised daily operations and coordinated team communication

• Prepared detailed incident reports and maintained records

• Responded to incidents with strong decision-making and professionalism Armored Service Technician Dunbar Armored Mar 2013 – Dec 2015

• Managed high-value financial transactions with strict accuracy

• Maintained secure documentation and zero-error standards

• Followed safety protocols in high-risk environments Education

Bachelor of Science in Criminal Justice (In Progress) Southern New Hampshire University 2024 – Present Associate Degree Credits

Northwestern Business College 2014 – 2016

Certifications

• CDL Class A License (Triple Endorsement)

• Defensive Driving Certification

• Smith System Safety Certification

• Google IT Support Professional Certificate

(2023)

• Sales & Operations CRM Certification (2023)

• Alison Crime Analysis Techniques

Certificate(2026)

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