Lauren Williams
*** ********* ***, *** *** • New Braunfels, Texas, 78130
210-***-**** • *****************@*****.***
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Objective
Detail-oriented and dependable professional seeking a data entry position. Bringing strong organizational skills, accuracy, and experience handling customer and business information in fast- paced environments.
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Skills
- Accurate data entry and record management
- Strong attention to detail and organization
- Microsoft Excel, Word, and Google Docs
- Fast typing and computer proficiency
- Time management and multitasking
- Confidential information handling
- Written and verbal communication
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Professional Experience
Customer Retention Representative
Charter Communications (Spectrum), San Antonio, Texas May 2025– Present
- Maintain and update customer accounts and records with accuracy
- Input and track customer interactions and account changes in company systems
- Review account details to ensure data accuracy and resolve discrepancies
- Handle high volumes of customer information while meeting performance goals
- Communicate clearly with customers and internal teams
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Assistant Manager
Cash America Pawn, San Antonio, Texas
June 2024– May 2025
- Managed daily records, transactions, and inventory data
- Entered and maintained detailed customer and product information
- Verified accuracy of financial and inventory records
- Supervised staff and ensured compliance with company procedures
- Assisted with reporting and documentation
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Team Leader
Smart Circle International, San Antonio, Texas
February 2022– May 2024
- Organized and tracked campaign data and performance metrics
- Maintained accurate records of client information and results
- Assisted in preparing reports and presentations
- Led a team while ensuring tasks were completed accurately and on time
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Education
High School Diploma
William Howard Taft, San Antonio, Texas
2017
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Additional Strengths
- Highly organized and detail-focused
- Quick learner with new systems and software
- Reliable and able to meet deadlines
- Strong problem-solving skills
- Microsoft Excel (Beginner/Intermediate)
- Typing/Keyboarding Certification