PROFESSIONAL SUMMARY
Results-driven professional with a proven track record in team
leadership and customer relationship management.
Demonstrates strong organizational skills and adaptability, ensuring productivity and task completion in fast-paced environments.
EXPERIENCE
Profession Shopper
April 2024 - December 2025 Kroger's Fulfillment Center, Groveland, FL
Sales Representative
August 2020 - May 2023 Venture Roofing/Construction Group, Ocoee, FL
Received food items from delivery trucks and organized them into designated containers for freezing.
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Utilized a trolley to transport food totes to proper storage locations after decanting.
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Selected food items from the freezer using a separate trolley for customer orders.
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Assumed lead responsibilities during supervisor absences, ensuring team productivity and task completion.
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Communicated product features, advantages, and benefits to customers.
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Utilized persuasive communication techniques to close deals quickly and efficiently.
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Managed customer accounts by providing accurate information on product availability and pricing.
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• Roof evaluation to report to the insurance company.
• Write estimates for the client and the insurance Company.
• trained new hires in sales to become sales representatives
• elp asst with roof pull-off and put on.
Handled client deposits and transactions and updated billing information in company databases.
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Generated new leads through cold-calling, networking, and referrals.
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• Developed strong relationships with clients to grow business CONTACT
************@*****.***
Mount Dora, FL 32757
SKILLS
• Strong work ethic
• Shelf stocking
• Product knowledge expertise
• Merchandise presentation
• Cash handling proficiency
• Brand representation
• Loss prevention awareness
• Stock replenishment
• Cross-selling techniques
• Product display creation
• Product demonstration
• Product rotation
• Market trend awareness
• Sales floor navigation
• Store maintenance
• Upselling strategies
• Sales techniques mastery
• Point of sale systems
• Returns and exchanges
• Customer service
• Attention to detail
• Relationship building
• Heavy lifting
• Customer relations
LARRY HENRY
LOGISTICS OPERATOR
Sales Representative
May 2017 - July 2020 Ace Hardware, Winter Garden, FL networks.
Highlighted new products and company promotions during sales pitches.
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Represented brand during special events, customer interactions and sales.
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Communicated product features, advantages, and benefits to customers.
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Utilized persuasive communication techniques to close deals quickly and efficiently.
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Managed customer accounts by providing accurate information on product availability and pricing.
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Adapted to and remained flexible in changing, fast-paced work environment.
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Built strong relationships with key decision makers within target organizations in order to increase sales opportunities.
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Handled client deposits and transactions and updated billing information in company databases.
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Used knowledge of company products and services to recommend solutions to customers.
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Responded promptly to customer queries to increase overall satisfaction.
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Developed strong relationships with clients to grow business networks.
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Highlighted new products and company promotions during sales pitches.
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Entered customer transaction information into company databases.
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Attended industry events and conferences to attract potential customers and increase brand awareness.
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EDUCATION
Certification in fiber optics
June 1990
Telephony Technology Inc, Boyd Co, Kentucky
• Upbeat and outgoing attitude
• Delivery procedures
• Vendor engagement
• Teamwork and collaboration
• Self motivation
• Reliability
• Problem-solving abilities
• Goal setting
• Excellent communication
• Food safety and sanitation
• Order processing