Operations & Logistics Leader with Data-Driven Expertise

Donnie Brown

512-***-**** • *******@*****.*** • Humble, Texas

Summary

Mission-driven Operations Leader with over 9 years of experience optimizing complex fulfillment networks and distribution logistics. Expert in leveraging Data Analysis and SQL to drive Network Routing Systems performance and operational efficiency. Proven track record in streamlining multi-site operations and implementing Forecasting models to ensure balanced distribution and high-performance delivery standards in alignment with Agile Methodologies.

Work Experience

Operations Manager January 2024 – September 2025

JJ'S WASTE & RECYCLING, HUMBLE, TEXAS

Analyze daily operations and route logistics using data-driven methodologies to ensure high-performance fulfillment across multiple service areas.

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Optimize network routing systems to increase efficiency, successfully scaling operations from 2 to 4 routes through algorithmic resource allocation.

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Implement forecasting models for budgeting and resource planning, ensuring 100% compliance with safety and regulatory standards.

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Monitor performance improvement initiatives using Tableau-based insights to enhance customer relations and service delivery timelines.

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Operations Manager May 2023 – January 2024

CENTRAL TEXAS REFUSE, AUSTIN, TEXAS

Directed fulfillment operations for a fleet of 32 vehicles, utilizing SQL for data extraction to monitor and improve network performance.

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Advise on route efficiency improvements and labor cost reduction through continuous monitoring of delivery process metrics.

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Streamline complex logistics processes to improve customer satisfaction and team accountability in a high- volume environment.

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Implement Agile methodologies to manage staffing and budgeting workflows, reducing operational overhead by 12%.

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Operations Supervisor May 2022 – May 2023

JJ'S WASTE & RECYCLING, HUMBLE, TEXAS

Managed daily fulfillment and recycling operations, leveraging network routing optimization to ensure timely service delivery.

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Conducted data analysis on safety incidents and operational standards to ensure full OSHA and D.O.T. regulatory compliance.

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Optimized route planning using algorithmic scheduling to maintain high-quality control and operational standards.

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• Monitor employee training performance and implement process improvements to enhance team throughput. Dispatcher September 2021 – April 2022

EVO TRANSPORTATION, AUSTIN, TEXAS

Coordinated driver dispatching and network routing for high-volume delivery schedules, ensuring optimal fulfillment efficiency.

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• Analyzed transportation documentation and maintenance records to identify bottlenecks in the delivery process.

• Monitored compliance and route adjustments using real-time tracking systems to maintain delivery SLAs. Director of Post Retail Operations July 2018 – June 2021 GOODWILL INDUSTRIES OF CENTRAL TEXAS, AUSTIN, TEXAS Optimized distribution operations across two centers, managing a fulfillment network for 27 trucks and recycling logistics.

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Managed a $10M+ budget using forecasting and data analysis to maximize cost efficiency across vendor contracts and fleet management.

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Advise on recruitment and performance management strategies to build a mission-driven culture of safety and compliance.

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Implement system configurations for warehouse management and inventory logistics to streamline the recycling and retail pipeline.

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Education

BA of Business in Business Administration, 75 hours completed January 1994 – January 1997 SAM HOUSTON STATE UNIVERSITY

Additional Skills

Data & Technical: Python, SQL, Data Analysis, Tableau, Looker, R, Microsoft Office Operations & Logistics: Network Routing Systems, Fulfillment Operations, Route Optimization, Warehouse Management Systems, Inventory Management Methodologies & Leadership: Agile Methodologies, Algorithms, Forecasting, Six Sigma Green Belt, Budget Development, Strategic Planning

Compliance & Safety: OSHA Regulations, D.O.T. Compliance, Safety Audits, Regulatory Standards Certifications

• Certified Six Sigma Green Belt - Austin Community College (January 2016)

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