Customer Experience & Hospitality Professional

Andreas A. Georgiou

Customer experience & hospitality professional

**** **** ******* **. *** 2019 Las Vegas, NV. 89128

******@*******.*** 925-***-****

Extensive experience in customer service and hospitality, now self-employed as an artist working with acrylic painting.

Professional Background

Experience as a hospital Dining Specialist working in a rapidly paced 250 licensed bed acute care hospital setting serving diverse and underrepresented populations. Critical thinking skills involved learning the different diet plans offered and educating patients as to their specific diet. Developed rapport with patients, nurses, ancillary departments and medical staff. Daily reports to the nursing staff as to the nutritional status of patients.

Skill Highlights

Bilingual (Greek) Calm in Stressful Situations

Conflict Resolution Prioritizing

Improving Deadline Efficiency Exceptional Organizational Skills

Mentor (onboarding & new hires) Customer Focused

Accomplishments

Diploma in Arts

Awarded Associates Degree in Travel and Tourism.

President and Dean’s List.

“Caught in the Act”, Hospital acknowledgement for excellent care and service.

Hospital Ambassador of the year nominee

Professional Experience

4/2024-Present Summerlin Hospital

Las Vegas, Nevada

Food Service worker

Provide meal trays to patients and family members

Assist with the preparation of the meal trays for patients, according to their

Diet needs.

7/2012- 4/2024 Self-Employed Artist

Acrylic Painter, Art Association of Las Vegas (member)

1/2008- 7/2012 St. Tammany Hospital

Covington, Louisiana

Preference Dining Specialist

Provided hotel style room service in fast pace environment to patients.

Diet & nutrition instructor. (Rated highest customer satisfaction in district)

Monitored high volume of patient intake, (Direct report to senior nurse)

Oversaw the department inventory and stock of nourishment for patients.

2/2006- 12/2007 Hotel New Orleans

New Orleans, Louisiana

Server/Cashier/Room Service

Duties included greet, seat and serve customers.

4/2004- 2/2006 Hilton Hotel

Cleveland, Ohio

Server

Duties included greet, seat and serve customers

3/2003- 4/2004 Holiday Inn Hotel

Columbus, Ohio

Server

Duties included greet, seat and serve customers

Cashier, Room Service, and Banquet

4/2000- 3/2003 Radisson Plaza Hotels

Orlando, Florida

Server

Duties included greet, seat and serve customers

Education

2014-2015 Stratford Career Institute

New York, New York

1992-1993 Phillips Junior College

Jackson, Mississippi

Community Service

Greek-English interpreter for medical facilities.

Lead and organized hospital sponsored community health fair (5 consecutive years)

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