Energetic Customer Service Professional Seeking Bottle Service Role

Elianna McMahon ** Greendale Rd

Mattapan MA, ****6

(603) 275- 8879

**************@*****.***

Customer service professional with 4 years of experience excelling in cashiering and customer interactions. Demonstrates strong skills in cash handling, active listening, and time management, consistently delivering positive customer experiences. Passionate about growing within a company and contributing to operational efficiency and customer satisfaction. EXPERIENCE

Parkway Honda — Cashier/Light Accounting Work

September 2024- Current

● Processing customer payments, issuing receipts accurately and efficiently, ensuring a balanced cash draw and adherence to dealership policies.

● Provided exceptional customer service by addressing inquiries, resolving concerns, and directing customers to the appropriate personnel or departments.

● Verified the completeness and accuracy of repair orders and invoices before filing, resolving any discrepancies or missing information while also guaranteeing easy retrieval and compliance with record keeping requirements.

● Maintained organized and accurate records of transactions, including invoices,deposit receipts, and other financial documents, to support accounting and compliance efforts.

● Prepared and processed daily deposits, ensuring proper reconciliation with customer statements and records. Career break

May 2024 -September 2024

● Took intentional pause to be with and support family members dealing with health issues. Eager to return to work. Woburn Toyota — Cashier/Receptionist

AUGUST 2023 - MAY 2024

● Facilitated seamless communication between customers and departments, efficiently handling inquiries and directing calls to enhance overall dealership operations.

● Streamlined closing procedures by meticulously preparing repair orders and compliance paperwork, contributing to improved operational efficiency.

● Implemented effective cash management techniques, ensuring drawer accuracy and developing robust processes for cash deposit compliance.

● Cultivated a positive customer experience through courteous SKILLS

Customer Service

Active listening

Cashiering

Time management

Filing

Data Entry

Adaptability

Multitasking

Attention to detail

Computer skills (familiar with

excel, word, Microsoft,

CDK,outlook)

Cash Handling

͎

interactions, prompt problem-solving, and enthusiastic service delivery in a fast-paced automotive environment.

Ulta Beauty — Beauty Advisor

MARCH 2023 - AUGUST 2023

● Cultivated strong guest relationships, consistently exceeding expectations in beauty consultations and product recommendations.

● Maintained impeccable store presentation, ensuring full stock and cleanliness to create an inviting atmosphere for guests.

● Drove sales through personalized beauty advice, contributing to store revenue growth and customer satisfaction.

Lowe’s — Cashier

SEPTEMBER 2022 - FEBRUARY 2023

● Optimized customer service, streamlined transactions, and managed cash operations, enhancing overall efficiency and customer satisfaction at the point of sale.

● Ensured accurate product scanning, precise bagging, and meticulous cash handling, maintaining high standards of transaction integrity and reducing errors.

Chipotle — Customer Service

NOVEMBER 2021 - JULY 2022

● Delivered exceptional customer service at Chipotle, expertly managing POS system for efficient transactions and online order processing.

● Meticulously prepared food orders, ensuring accuracy and quality while maintaining a warm, professional demeanor with customers. EDUCATION

Woburn Memorial High, MA — Diploma

SEPTEMBER 2019 - JUNE 2023

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