Operations Lead with Sales & Compliance Focus

Justin Armstrong

Pueblo, CO +1-719-***-**** ********@*****.***

Willing to relocate: Anywhere

Work Experience

Field Operations Technician

Precision Diagnostics Pueblo, CO

January 2022 to Present

Monitor clients providing urine samples for court ordered probation, parole, and rehabilitation. Verify samples are securely sealed and packaged for laboratory analysis. Verify client personal information and insurance provider. Data entry. Trimmer

The Spot Pueblo, CO

May 2020 to December 2021

Upheld company agricultural standards.

Cleaned and sanitized facility

Store Manager

Loaf N Jug Pueblo, CO

April 2017 to April 2020

• 14% sales increase. Approximately $4000 per month increase in merchandise sales. 12% increase in outside fuel sales.

• Successfully managed team members in achieving all sales, labor, and inventory audit goals.

• Surpassed expectations for all operational, food, and cash audits. Customer Service Representative

Radial Inc

May 2014 to February 2017

• Assisted customers in placing online orders, tracking packages, and returning deliveries.

• Exceeded all sales goals and maintained exceptional customer relations feedback.

• Received additional training in order to work multiple client accounts. General Manager

Jack in the Box

September 2010 to May 2014

• 9 % increase in sales.

• Effectively managed operation surpassing all promotional and internal sales goals.

• Maintained highest sales in Pueblo, CO for 9 consecutive quarters. Education

High School

Downey High School

September 1998 to June 2001

High school diploma or GED

Skills

Forecasting Detecting counterfeit currency Team management Merchandising Call center experience Word processing Upselling Construction Food safety management Delegation Customer complaint resolution Microsoft Excel Developing new training programs Purchasing Inventory control Providing product information Team motivation (leadership skill) Sales analysis Technical Proficiency Order entry Store opening procedures Staff development Guest services Payment verification Customer service Stocking Maintaining an organized workspace Hiring Payment card processing Accounting Sales transaction processing Inventory Control Floor cleaning Clean workspace maintenance Decision making Computer literacy Cooking Analysis skills Mobile devices Driving Cash register operations Food ordering Promoting products Cash handling machinery Team development Overseeing training Schedule management Retail price checking Refund processing Restaurant management Sales Management Loss Prevention Sales team management Leadership team motivation Training Making change Store Management Experience Sales negotiation Client interaction via phone calls Food service Customer returns handling Depositing cash Microsoft Outlook Grocery store Deposits Store closing procedures Hospitality management Payroll Administrative experience Financial analysis Processing cash transactions Food safety Quick service & fast food restaurant Management Client rapport building Conflict management Office management Hospitality Writing skills Van driving Phone communication Retail sales - Retail sales experience (6–10 years) Retail sales transactions Cash handling Computer operation Customer inquiry handling Order picking Retail industry sales team management Patient interaction POS systems Pricing Profit & Loss Cross- selling Operations Management Packing Attention to detail Organizational budget management Retail shipping operations Restaurant experience Achieving sales targets Merchandising display arrangement Staff supervision POS Employee training Managing hospitality teams Assistant Manager Experience Inventory management Balancing cash drawers Basic math Recruiting Cash register Quality control operations Receiving shipments Gift wrapping Sanitation procedures Credit card payment processing Convenience store experience Computer skills Typing Retail Management Retail math Greeting customers Quality control sampling Profit & Loss statement Load & unload Payroll management Customer communication Math Productivity software Organizational skills Leadership Grammar Experience Managing budgets in a finance role Food preparation Strategic Planning Food Handling Planograms Languages

English

Certifications and Licenses

ServSafe

February 2020 to February 2025

ServSafe certification attained in order to properly and safely handle food, and be able to train others to do the same. Colorado MED BADGE

October 2020 to October 2022

Non-CDL Class C

Driver's License

Additional Information

Authorized to work in the US for any employer

Contact this candidate