Remote Customer Support & Data Entry Specialist

Brandy Biggers — Remote Customer Support & Data Entry Coordinator

Location: LaFayette, GA Email Phone LinkedIn or Portfolio

Professional Summary:

Reliable, detail oriented remote professional with experience in customer support, data verification, and digital workflow coordination. Skilled in CRM systems, Microsoft Office, and online communication platforms. Known for accuracy, empathy, and maintaining smooth operations in fast paced virtual environments.

Core Skills:

• Customer Support & Ticket Management

• Data Entry & Quality Assurance

• CRM & Workflow Tools (HubSpot, Salesforce, Microsoft 365)

• Remote Communication & Collaboration

• Problem Solving & Escalation Handling

• Documentation & Reporting

Professional Experience:

(I’ll rebuild this section using your previous data verification and remote work experience — plus any new roles you’ve had since.)

Example:

Online Data Verification Technician (Remote)

Freelance / Contract 2023–2025

• Verified and processed digital data for accuracy and compliance.

• Communicated with clients via email and chat to resolve discrepancies.

• Maintained confidentiality and met daily productivity targets.

Customer Support Representative (Remote)

Independent / Freelance 2021–2023

• Provided empathetic, efficient support via email and chat.

• Logged and tracked customer issues using CRM tools.

• Collaborated with team leads to improve response templates and workflow efficiency.

Education & Certifications:

• High School Diploma or equivalent

• Optional: Customer Service or Data Entry Certifications

Technical Tools:

Microsoft Office Suite Google Workspace CRM Systems Remote Communication Platforms (Zoom, Teams, Slack)

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