Senior Program Leader - Enterprise Transformations & PMO Lead

FRANK (FJ) JOHNSON

Atlanta, GA 404-***-**** *********@**.*** linkedin.com/in/fj-johnson-3b33a24

Available for Contract Interim Project-Based Engagements Remote & Hybrid

PROFESSIONAL SUMMARY

Senior program and operations leader with 20+ years of experience delivering enterprise technology initiatives, large-scale systems implementations, and cross-functional transformation programs. Former AT&T (BellSouth) Solutions Architect and Program Manager with a track record of managing 40+ mission-critical deployments for Fortune 500 and public-sector clients.

Currently available for contract, interim, and project-based engagements in program management, operations leadership, and technology delivery. Proven ability to step into complex environments, stand up governance structures, align stakeholders, and drive execution from day one.

KEY QUALIFICATIONS

• Program & Project Management (full lifecycle)

• Digital Transformation & Modernization

• Enterprise Systems Implementation & Integration

• Stakeholder Management (C-suite to technical)

• Cross-Functional Team Leadership (up to 40+ resources)

• Governance Frameworks & Compliance

• Vendor Management & Contract Oversight

• Solutions Architecture (CTI/IVR, Cisco, Telecom)

• Financial Modeling, Budgets & Forecasting

• AI Tools: ChatGPT, Claude, Tableau AI, Palantir

Industries: Telecommunications Financial Services Healthcare Retail Utilities Public Sector Infrastructure

PROFESSIONAL EXPERIENCE

JSC Ventures LLC 2014 – Present

Principal / Senior Managing Partner

Lead a global program financial and administrative platform supporting complex, cross-border initiatives in infrastructure, technology, and institutional development.

• Provide program governance, financial administration, and execution support for large-scale initiatives under institutional and public-private partnership frameworks.

• Coordinate stakeholders, compliance requirements, and capital workflows across multi-jurisdictional programs spanning Africa, Europe, and Asia.

• Design enterprise operations structures including program structuring, partner alignment, and compliance coordination for distributed teams.

BriarCliff Digital Group Inc. 2007 – 2025

Chief Executive Officer

Founded and led a technology and digital services firm delivering enterprise transformation, systems integration, and platform solutions.

• Partnered with clients on digital infrastructure, workflow systems, and operational modernization initiatives.

• Built and managed cross-functional teams across engineering, platform development, and technology operations.

• Delivered end-to-end project lifecycles from scoping and architecture through deployment and handoff.

Strategic Consulting & Executive Roles 2003 – 2007

Senior Program & Operations Consultant

• Provided contract program management, operations leadership, and executive consulting across technology and enterprise systems environments.

• Supported early-stage and growth organizations with business planning, platform development, and systems modernization.

AT&T (acquired BellSouth) 1999 – 2003

Senior Solutions Architect / Program Manager

Led enterprise call center and telecom modernization initiatives across the United States, delivering mission-critical systems for Fortune 500 and public-sector clients.

• Directed 40+ large-scale CTI and IVR implementations across healthcare, finance, retail, utilities, and public safety sectors.

• Designed and deployed enterprise call center platforms, e-commerce telephony systems, and Cisco network integrations.

• Managed cross-functional teams of developers, integration managers, and consultants across nationwide deployments.

• Owned full program lifecycle: budgets, margins, forecasting, delivery governance, and executive reporting.

Early Career

Network & RF Engineering Leadership

• Progressive technical career spanning RF engineering, satellite communications, broadcast systems, and enterprise network deployments.

EDUCATION & CERTIFICATIONS

Emory University – Goizueta Executive Program

University of Maryland – Electrical Engineering Technology (1991–1993)

DeVry Institute of Technology – Electronic Engineering Technology (1989–1991)

Certifications: Interactive Intelligence Certified Certified in Electronic Engineering Technology

TECHNICAL PROFICIENCIES

Systems & Platforms: Enterprise Call Center Systems, CTI/IVR, Cisco Network Architecture, E-commerce Telephony, Satellite & RF Systems

Program Management: MS Project, Financial Modeling, Risk & Compliance Frameworks, Cross-Border Operations

AI Platforms & Tools: ChatGPT, Claude, Gemini, Perplexity, IBM Watson, Palantir Foundry AI, Amazon AI, Azure AI/Cognitive Services, Tableau AI, Looker

Contact this candidate