Administrative Professional with 10+ Years Experience

Nasser Elbishlawi

937-***-**** ************@*******.*** Xenia, OH 45385

Professional Summary

Administrative professional with more than 10 years of experience in program case management and manufacturing.

SKILLS & QUALIFICATIONS

Administrative Support, Clerical Work, Document Management, Data Entry, Mail Distribution, Record Keeping, Office Equipment Maintenance, Invoice Reconciliation, Customer Service, Report Preparation, Workflow Optimization, Lean Manufacturing, Team Leadership, Strategic Project Management, Performance Analysis, Resource Coordination

TECHNICAL PROJECT EXPERIENCE

ats_scanner_keywords Administrative Support, Clerical Procedures, Office Processes, Mail Distribution, File Management, Document Review, Invoice Reconciliation, Data Entry, Customer Service, Communications, Equipment Maintenance, Workflow Optimization, Managerial Position, Lean Manufacturing, Team Leadership, Strategic Project Management, Operational Processes, Quality Standards, Safety Standards, Resource Coordination

Office Optimization Project – AARP Foundation - Ohio

•Led a team in the optimization of office operations

•Implemented a system for document management

•Spearheaded the standardization of administrative support procedures

PROFESSIONAL EXPERIENCE

Substitute Teacher Xenia Community Schools Xenia, OH Aug 2025 - Present

Employment Specialist AARP Foundation (Training Program) Xenia, OH Jul 2023 - Present

•Efficiently helped seniors find permanent work through resume preparation, and professional coaching.

•Following up with more than 100 participants to check their requirements, training conditions and adoptability.

•Developed individualized employment plans to address specific needs, goals and aspirations of each senior.

•Provided guidance and support in areas including, but not limited to, job searching, resume writing, and conduct during interviews.

•Handled diverse administrative tasks, including mail distribution, file management, and data entry

•Diligently maintained patient records, including processing, organizing, and retrieving files as necessary

•Attending regular online meetings with Project Director and staff members

•Responsible for finding new applicants and training agencies in Greene and Warren Counties, providing seniors under the poverty line, opportunities for Job Training and income.

•Works closely with Project Director on special projects and tasked cases to facilitate partnerships with new Agencies that will assist with Job Training for Participants in the SCSEP Program.

Factory Manager Ameron Egypt for concrete pipes Suez, Egypt Dec 2021 - Jul 2022

•Directed all factory administrative duties, improving process efficiency

•Managed the reception and logging of all incoming materials and maintained meticulous records

•Demonstrated excellent customer service, answering calls promptly, and directing them appropriately

•Handled correspondence and document creation, including reports, notifications, and meeting minutes

Technical Director Eamic for Construction Chemicals Cairo, Egypt Dec 2019 - Jun 2021

•Executed project management strategies, leading clients through all phases of project delivery.

•Supervised project technical staff, fostering a culture of high performance and continuous learning.

•Coordinated regulatory processes, attending public agency review evening meetings.

•Expertly conducted and recorded customer reviews and means of developing products.

Production Manager - Head of Operations Sector National Pipe Company Cairo, Egypt Sep 1993 - Jun 2019

•Managed over 700 personnel, coordinating work schedules and assignments to meet production goals

•Maintained and managed office equipment, including copiers, fax machines, and printers, ensuring seamless operation

•Took responsibility for mail and document distribution across the factory, ensuring timely delivery

•Assisted in special projects as required, displaying flexibility and commitment to the job

EDUCATION

B.SC Civil Engineering- Cairo University - Egypt

Graduate Diploma in Construction Management – Ain Shams University - Egypt

Graduate Diploma in Business Administration – America University in Cairo - Egypt

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