Compassionate Elder Care Professional and PCA

Jatiana Cooper

Brooklyn, NY 917-***-**** ********@*****.***

SUMMARY

Compassionate and dedicated healthcare professional with extensive experience supporting seniors and individuals with diverse needs. Skilled in patient care, health monitoring, and providing emotional support to enhance quality of life. Demonstrates strong communication, attention to detail, and adherence to safety protocols, ensuring a high standard of care and client satisfaction across various caregiving settings.

EXPERIENCE

Personal Care Assistant

CDPAP Anchor Homecare; Staten Island, NY 10/2023 – Present

Assist patients with daily activities such as bathing, grooming, and mobility to promote their comfort and well-being.

Prepare and serve nutritious meals tailored to individual dietary needs, ensuring proper nutrition.

Monitor and record vital signs regularly to track patients' health status and report any concerns to healthcare professionals.

Provide medical escort services to accompany patients to appointments and ensure their safety and comfort during transportation.

Police Communications Technician

NYPD; Brooklyn, NY 04/2025 – 07/2025

Handled 911 emergency calls efficiently and accurately to ensure prompt response and appropriate dispatch of police services.

Gathered and documented critical information from callers to assess the severity of incidents and prioritize responses.

Maintained calm and professional communication with distressed callers to provide reassurance and gather essential details for emergency response.

Home Health Aide

The Bristal Assisted Living; New York, NY 03/2024 – 08/2024

Sunrise Senior Living; New York, NY 04/2023 – 10/2023

Preferred Homecare; Staten Island, NY 12/2018 – 07/2022

Right At Home; Staten Island, NY 12/2021 – 05/2022

White Glove Community Care; Brooklyn, NY 12/2016 – 04/2021

Provided compassionate support to clients by assisting with daily living activities and ensuring their comfort and safety.

Monitored clients' health conditions and documented any changes or concerns to inform healthcare providers.

Assisted clients with mobility and transferring, using proper techniques to prevent injuries and promote independence.

Maintained a clean and safe environment by performing light housekeeping tasks and adhering to infection control protocols.

EDUCATION & TRAINING

CAMBA; Brooklyn, NY

8-Hour Pre-Assignment Security Guard Certificate (03/2026)

16-Hour On-the-Job Security Guard Certificate (03/2026)

Partners in Care; New York, NY

Home Health Aide Certificate

New York State Department of Education; New York, NY

High School Equivalency Diploma

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