Brandi Love - Logistics & Transportation Specialist

Transportation Specialist Present

Delivery Associate Jan 2021 – Jun 2025

Customer Associate Nov 2022 – Present

House Manager / Behavioral Health Technician May 2011 – Jan 2021 BRANDI LOVE

Peoria, AZ 85381 602-***-**** ************@*****.*** LinkedIn: linkedin.com/in/brandi-love-2bb406219

PROFESSIONAL SUMMARY

Results-driven Logistics and Operations professional with a Google AI Professional Certificate. Proven track record in managing high-volume transportation networks, supervising teams of up to 4, and coordinating real-time troubleshooting for 100+ drivers. Expert in leveraging data- driven insights and AI tools to optimize route efficiency, ensure safety compliance, and maintain peak service standards.

CORE SKILLS

Technical

Google AI Professional Cert

AI Automation & Analysis

Microsoft Excel (VLOOKUP)

Paylocity & LMS

Operations

Route Optimization

High-Volume Dispatch

Fleet Coordination

Safety Compliance

Leadership

Team Supervision

Conflict Resolution

Customer Excellence

Regulatory Docs

PROFESSIONAL EXPERIENCE

Amazon Phoenix, AZ

Orchestrate logistics and real-time troubleshooting for 50–100 drivers per shift, ensuring 100% route completion and strict service level adherence. Analyze operational data to identify delivery performance trends and implement AI-informed improvements for freight flow efficiency.

Coordinate across multiple internal teams to resolve complex routing issues and update shipment statuses via proprietary logistics software. Amazon Flex Phoenix, AZ

Execute daily delivery routes of 50+ packages, consistently maintaining "On-Time Delivery" metrics through expert GPS navigation and route optimization. Provide high-tier customer service and maintain accurate digital logs and records for all completed deliveries.

Instacart Peoria, AZ

Manage high-volume shopping orders under strict deadlines, resolving order discrepancies and substitutions in real-time to ensure customer satisfaction.

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Sunshine Residential Homes Phoenix, AZ

Directed daily operations and life-skills programming for a 10-client facility, supervising and training a team of 3–4 staff members.

Administered payroll and petty cash using Excel and Paylocity, maintaining 100% accuracy in financial documentation.

Ensured strict regulatory compliance and facilitated Child and Family Team (CFT) meetings with healthcare providers and case managers.

EDUCATION & CERTIFICATIONS

Professional Certificate: Google AI Professional Certificate Focus on AI Automation & Data Analysis

High School Diploma: General Studies

Thunderbird High School, Peoria, AZ

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