Multifaceted Customer Service Specialist and Trainer
Resume:
Dawn Marie Best
*******@****.***
Professional Summary
** ***** ******** ******* ***** Management Data Entry Remote Trainer Mailroom Print Medical and Pharmacy Classes Office Classes
Skills
Customer Service, order management, Phone, Inventory, Print reports and labels, trainer
data entry, cashier, housekeeping, bed maker, shake and ice cream machines,
Work Experience
Marshalls
Front Desk Clerk
March, 2000 - January, 2021
Phone Calls, Refunds and Returns, Layaway Desk, Cashier, Stock Part Time Job
Ace Hardware
Cashier
January, 1990 - August, 1991
Check out customers, restock Part time Job
UNFI/SuperValu
Customer Service II
September, 1990 - January, 2025
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Print Desk, Mailroom Desk, Trainer, File Desk, Inventory, Troubleshoot Telxon and Printers in the Warehouse
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
LTD Commodities
Data Entry Clerk
April, 1985 - August, 1990
Data Entry, Ap/AR/Encoding checks, Trace Packages, Work Warehouse packing orders at Xmas time
Kenosha Memorial Hospital
Data Entry, Housekeeping, Bed Maker
September, 1979 - April, 1985
Started as a bed maker on weekends, then housekeeping cleaning office, strip, seal was floors, Driver, Then got Keypunch certificate and did data entry
Mcdonalds
Counter Clerk, Machines
April, 1976 - September, 1979
Took Orders, Worked Drive Thru, Inventory, Restocking, set up and tear down Shake and Ice cream Machines
Education
Diplomia
Tremper High School
Key Punch Certificate
Gate Way Technical College
Certifications, Licenses, Awards
Key Punch Certificate, Many continuing education certificates
Inducted into the NSLS
Vice President Of the Kenosha County Genealogy Society
Vice President of PTSA of Kenosha
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