System Coordinator

Results-driven IT Support Specialist / System Coordinator with 7+ years of experience in system

administration, technical support, network troubleshooting, and IT infrastructure management. Skilled in Windows system administration, helpdesk support, and incident management.Proven ability to resolve technical issues, improve system performance, and ensure business continuity. Monitored daily IT operations, system performance, and business applications. Served as the first level IT support for system issues and user requests. Logged and tracked incidents using IT support and ticket management systems Assisted with system upgrades, application updates, and maintenance schedules. Managed user accounts, system access control, and security compliance. ABIN VALACHARANKARAN ANTHONY

SUMMARY

WORK EXPERIENCE

Install, configure, and maintain Windows-based computer systems, and IT infrastructure. Provide technical support and troubleshooting for hardware, software, and network issues. Monitor system performance and ensure high availability of IT systems. Coordinate with IT teams, vendors, and service providers for system upgrades and support. Implement security policies, antivirus solutions, and endpoint protection. Manage patch management, system updates, and routine maintenance activities. Automate routine IT tasks to improve system efficiency and reduce downtime. The Oriental Insurance Company-Kuwait City

DEC'24-Till Now

Al Farwaniyah, Kuwait

•+965-****-**** • ************@*****.***

Al Mulla Rental & Leasing Company -Shuwaikh Industrial, Kuwait NOV'17-NOV'24 EDUCATION

Bachelor’s Degree – Computer & Information Sciences IEC University – Himachal Pradesh, India

System Coordinator

System Coordinator

CERTIFICATIONS

1.Linux Server Management and Security 2.Cybersecurity for Everyone 3.Introduction to Generative AI. 4.Cybersecurity Foundations 5.Cybersecurity in Healthcare. 6.Technical Support Fundamentals 7.Introduction to Large Language Models 8.Responsible AI 9.Operating Systems & Computer Security 10.Networking and Cloud Computing 11.Network Basics. 12.Ethical Hacker Certification 13.Cybersecurity Awareness & Innovation 14.Artificial Intelligence Ethics & Society 15.DevOps for Network Automation 16.Network Security CORE SKILLS

1.System Administration. 2.Technical Support

3.Networking. 4.IT Operations

5.Documentation. 6.Automation & Optimization

LANGUAGES

1.English (Level 5) 2.Tamil (Level 5)

3.Malayalam (Level 5) 4. Hindi (Level 4)

5.Arabic (Level 2)

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