KEVIN MASON
PROFILE
Seeking a dynamic role with growth potential so that my discipline, positive
attitude, and skills can be effectively utilized.
EXPERIENCE
Financial analyst; Zimstack — 2025-present
• Managed high volume financial transactions identifying and resolving discrepancies
• Conducted detailed audits of financial records to ensure adherence to policies and company standards
• Maintained high accuracy rate with complex documentation, and reporting preventing costly errors
Desktop support analyst intern; Berkley Tech — 2024-2024
• Installed, configured and troubleshot proprietary claims and imaging software
• Resolved and managed 50+ support tickets weekly related to software and hardware issues.
Senior Credit analyst assistant; Bank of America 2017-2022
• Supports risk assessments by analyzing financial statements
• Provide support for junior analyst with training templates
• Utilize financial tools and systems while collecting upwards of 250,000 USD
Sales/ payment processing; Sallie Mae 2015-2017
• Educated families on private loan products including undergraduate, graduate and career trading options.
• Guided applicants through end to end loan processes
• Managed high volume inbound inquiries identifying customer needs
• Closed a high percentage of sales, also assisted 80-100 borrowers per day by processing payments evaluating forbearance or alternate payment options
EDUCATION
William Penn high school — Graduate 2008-2012
*********@*****.***
Newark De, 19702
Skills
Manage high volume
financial transactions.
Problem solving,
documentation, and
attention to detail.