2026 Updated Resume
Resume:
Lauren A. Shores
USA Citizen
*******@***.***
Responsible for ensuring the financial accuracy and integrity of daily operations. Completed revenue audits, reconciled financial transactions, and prepared detailed financial reports while upholding the highest standards of confidentiality, accuracy, and professionalism. Delivered discreet and refined service aligned with bottom line. Professional with a proven track record of 14 years. Worked a combination in corporate, luxury retails sales, and hospitality environments. Seeking full-time employment.
Experience
Audit
IHG, Denver, CO
2025 - 2025
Position Overview
Performed daily audit procedures to verify the accuracy all revenue transactions, including: rooms, food & beverages, retail, and ancillary outlets. Reconciled front office systems with accounting and POS (i.e., point of sale) systems and investigated discrepancies. Balanced daily credit card, and direct billings and reported transactions to city ledger. Prepared and distributed daily financial reports through leadership and to corporate offices. Ensured compliance with internal accounting policies, brand standards, and audit requirements. System & Reporting
Operated and audited property management systems (i.e., PMS) POS systems, and accounting software (i.e., Oracle). Completed end-of-day system rollovers and verified successful system backups. Identified financial trends, variances, irregularities and communicated findings to management.
Front Office & Clientele
Provided overnight front office desk coverage as needed. Managed late arrivals, early departures, and overnight guest request with professionalism. Escalated concerns with multi- departmental teams. Maintained front office desk and lobby environment consistent with brand standards.
Executive Administrative Assistant to C-Suite
Robert Half, Dallas, TX
2012 - 2021
Position Overview
Supported senior executives by managing complex schedules, coordinating domestic and international travel, and handling sensitive correspondence. Prepared reports, organized meetings and events, screened communications, and maintained efficient digital and physical filing systems. Anticipated needs, tracked budgets, managed special projects, and exercised strong discretion and organizational skills to enhance leadership productivity and operational flow.
Management
Effectively managed strategic direction, operations, and performance of the organization at the highest level. Assisted with setting and driving the companys’ vision through leadership which aligned with business objectives. Oversaw financial performance, approved major investments and budgets, negotiated high-level partnerships, and represented the company with board members, investors, regulators, and external stakeholders. Demanded decisive leadership during periods of growth, crisis, and transformation, while fostering a high-performance culture, ensuring regulatory compliance, and delivering consistent shareholder value. Key Achievements
Instrumental in opening new retail locations as well as bringing third-party payment processors
(e.g., Uber, DoorDash, and other vendors, etc.) to reach larger audiences boosting the company's revenue. Assisted and trained new stakeholders and office staff. Brief Interim: Employment, Volunteer, & Interests
The Dave Thomas Foundation, 2025
IR Brands, 2023
Ralph Lauren, 2018
Marriott International, 2012
Pilates mat, gardening, traveling, education, homemaking and shopping Skills
Applied Generally Accepted Accounting Principles (GAAP) to daily revenue recognition and financial reporting.
Demonstrated exceptional attention to detail and numerical accuracy. Applied strong organizational, analytical, and time-management skills. Reconciled city ledger accounts, validated direct billing authorizations, and monitored aging balances.
Complied with State & federal tax codes.
Maintained detailed audit work in paper and electronic formats supporting daily, monthly, and annual financial results.
Identified control deficiencies and documented audit findings with recommended corrective actions.
Communicated clearly and professionally in written and verbal formats. Handled confidential financial and client information with discretion and integrity. Maintained a calm, polished demeanor suitable for global clienteling. Education
Southern Methodist University
Bachelor’s, Psychology, conferred May 2020
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