Aspiring Cybersecurity Professional - Security Operations Enthusiast
Resume:
JAYLON JACKSON
Bowie, MD *****
202-***-**** ***********@*****.*** LinkedIn: available upon request PROFESSIONAL SUMMARY
Cybersecurity student pursuing a Bachelor of Science in Cybersecurity with a strong interest in security operations, incident response, and IT support. Brings hands-on experience in security monitoring, risk prevention, surveillance systems, and customer-facing problem resolution, along with a proven record of reliability in fast paced environments. Actively seeking internship or entry-level IT / cybersecurity roles
(remote, DC, or Maryland-based) to gain practical experience prior to graduation. TECHNICAL SKILLS
Programming & Scripting: Python (basic labs: variables, loops, file handling) Operating Systems: Windows, Linux (academic exposure) Cybersecurity Fundamentals: Security operations concepts, access control, authentication, incident awareness
Networking Basics: TCP/IP fundamentals, ports, DNS (coursework) Security & Monitoring Concepts: Incident detection, surveillance monitoring, escalation procedures Productivity & Documentation: Microsoft Office, Google Workspace, incident reporting PROJECTS & LABS
Python Fundamentals Labs (Academic) - Developed basic Python scripts utilizing variables, conditional logic, loops, and file input/output. - Practiced problem-solving and logical thinking applicable to automation and security scripting. - Applied scripting concepts to analyze simple data sets and reinforce structured troubleshooting approaches.
Cybersecurity & IT Labs (Academic Exposure) - Completed introductory labs covering Linux command- line navigation and Windows system fundamentals. - Studied basic networking concepts including IP addressing, ports, and protocols. - Explored security principles such as authentication, access control, and incident identification through coursework scenarios.
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PROFESSIONAL EXPERIENCE
Loss Prevention Specialist
Burlington Coat Factory – Bowie, MD
Aug 2022 – May 2023 - Monitored surveillance camera systems and alarm technologies to detect suspicious activity and potential theft. - Identified security incidents and escalated concerns according to established loss prevention procedures. - Conducted real time behavioral analysis to assess risk and prevent loss events. - Assisted in shrink reduction initiatives by supporting security protocols and operational controls. - Maintained detailed incident awareness while working in a high traffic retail environment. Security relevance: surveillance monitoring, incident detection, risk mitigation, documentation awareness. Cashier / Customer Service Associate
The Fresh Market – Towson, MD
Oct 2024 – Present
Safeway – Gambrills, MD
Mar 2024 – Aug 2024
Giant Food – Bowie, MD
Jun 2023 – Mar 2024 - Delivered consistent, high quality customer service while operating in fast paced environments. - Accurately processed financial transactions and maintained attention to detail under pressure. - Followed company policies and procedures to ensure operational compliance. - Resolved customer issues efficiently, demonstrating problem solving and communication skills. - Recognized as Employee of the Month (April 2024) for service excellence and reliability. Transferable skills: incident handling, accuracy, multitasking, policy adherence, user support. EDUCATION
Morgan State University
Baltimore, MD
Bachelor of Science (B.S.) – Cybersecurity
Expected Graduation: May 2027
Prince George’s Community College
Largo, MD
Associate Degree / Cybersecurity Coursework Completed May 2024
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CORE COMPETENCIES
Incident Awareness & Monitoring
Attention to Detail
Problem Solving
Risk Prevention Mindset
Time Management
Professional Communication
Adaptability in High Pressure Environments
TARGET ROLES
Cybersecurity Intern (Remote / DC / MD)
SOC Analyst Intern
IT Support Specialist / Help Desk Technician
Security Operations Intern
Technology Intern (Cyber / IT)
References available upon request
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