Christopher Morales
Underwriter
El Paso, TX ****5
***********@*****.***
I would like to use my extensive knowledge to create, enhance and extend business value and corporate customers. Having spent several years in customer service, cuisine, construction, and administrative assistant duties, can offer extensive experience in many fields of expertise. Work Experience
BCFS/Compass Connections
Cook
(June 22 2022 – current )
Able to follow company guidelines for opening and closing guidelines. Indepth knowledge of varies kitchen utensils including but not limited to knives, ovens, stovetop, tilt grill, pots/ pans all sizes.
Knowledge of volume and weight conversion suitable for kitchen application. Knowledge of menu planning suitable for dietitiary needs of food intolerances and allergies.
Knowledge of volume and weight to plan accurate quantity of products to complete menu.
Knowledge of varies recipes and ability to read and interpret recipes suitable for kitchen application.
Knowledge of varies chemicals and solutions to
Ability to complete full shift in entirety to ensure successful mission. Ensure kitchen sanitization and clean all areas of kitchen. Prep all ingredients by organizing on tray, adding spices, scoring, cooking according to recipe.
Check inventory of previous night to either discard or re-use as per company guidelines. Prep all frozen meats and products in proper refrigerator to enough time to thaw. Label all finished food products and store in proper refrigerator. Rotated stock items and ingredients to cultivate efficiency and freshness. BLACKSTONE CONSULTING INC.
**FORT BLISS ACCESSABILITY GRANTED**
Able to follow company guidelines for opening and closing procedures for store. Prep varies cuisine items according to recipes.
Check inventory of previous night to either discard or re-use as per company guidelines.
Prep all frozen meats and products in proper refrigerator to all enough time to thaw. Prep all meats by organizing on tray, adding spices, scoring, cooking according to recipe.
Label all finished meats and store in proper refrigerator Cut product according to Famous Dave's guidelines(Cut Chart). Prepare sauces/side dishes by scratch for restaurant. Set up line, prepare to-go and catering orders.
Bake deserts regularly all day.
Improved line station efficiency.•
Identified machine malfunctions, leading to cost-saving repairs. • Offered support to other stations in high-volume shifts or as needed. • Oversaw and completed kitchen tasks and preparation for opening and closing shifts. Adhered to all regulatory standards regarding safe and sanitary food prep. Offered support to other stations during high-volume shifts or as needed. Offered suggestions for improved training procedures, leading to an increase in employee retention. • Rotated stock items and ingredients to cultivate efficiency and freshness.
Assisted with training and development of new talent. Completed orders for over 1000+/units each shift with a focus on quality and efficiency. Laborer/cement
Allen concrete - El Paso, TX
January 2019 to Present
Knowledge of landscaping and excavation to set forms Setting forms
Handling materials
Knowledge of cement techniques to form sidewalks, gutters, and curb, etc. Knowledge of elevation and using string line
Surveyor abilities
Able to use tools and problem solve
Some knowledge of reading blueprints
Experience in pouring and setting cement
Knowledge of cement types and degrees of mixture
Able to follow instructions
Underwriter
Fred Loya Insurance - El Paso, TX
August 2018 to December 2019
Underwrite policies
Knowledge of risk assessment
Evaluate risk of insurance, determining if risk is worth cost Able to identify whether name insured is eligible for discounts Knowledge of as400
Ability to focus in on undermining details of policy Ability to use office suites to make spreadsheets and organize data Daily quota enacted with bonus incentive.
Experience in data entry
PREP COOK
Famous Dave’s - El Paso, TX
May 2017 to July 2018
Able to follow company guidelines for opening and closing procedures for store. Prep varies cuisine items according to recipes.
Check inventory of previous night to either discard or re-use as per company guidelines. Prep all frozen meats and products in proper refrigerator to all enough time to thaw. Prep all meats by organizing on tray, adding spices, scoring, cooking according to recipe. Label all finished meats and store in proper refrigerator Cut product according to Famous Dave's guidelines(Cut Chart). Prepare sauces/side dishes by scratch for restaurant. Set up line, prepare to-go and catering orders.
Bake deserts regularly all day.
Improved line station efficiency.·
Identified machine malfunctions, leading to cost-saving repairs. · Offered support to other stations in high-volume shifts or as needed. · Oversaw and completed kitchen tasks and preparation for opening and closing shifts. Adhered to all regulatory standards regarding safe and sanitary food prep. Offered support to other stations during high-volume shifts or as needed. Offered suggestions for improved training procedures, leading to an increase in employee retention. · Rotated stock items and ingredients to cultivate efficiency and freshness. Assisted with training and development of new talent. Completed over 500 orders each shift with a focus on quality and efficiency. SHIFT MANAGER
CARL'S JR - El Paso, TX
January 2017 to July 2017
Developed open and professional relationships with team members, enabling better, more effective issue resolution.
Complied with all company safety procedures, policies and regulations to promote a safe working environment.
Allocated tasks to employees on a daily basis and monitored activity and task completion. Integrated process improvements continuously to increase overall workflow. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Worked under strict deadlines and responded to service requests and emergency call-outs. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
Confirmed that appropriate changes were made to resolve customers' problems. Built and maintained effective relationships with peers and upper management. provided detailed updates and fast resolutions for customers. Provided 100% communication for working out issues and calling customer back to provide updates.
Worked with management at local restaurants to assist in customer's concerns. Set up workstations with all needed ingredients and cooking equipment Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) Cook food with various utensils or grills
Checking food while cooking
Ensure great presentation by dressing dishes before they are served Keep a sanitized and orderly environment in the kitchen Ensure all food and other items are stored properly Check quality of ingredients
Monitor stock and place orders when there are shortages PREP/LINE COOK
NOUVO CAPETTO'S - El Paso, TX
January 2016 to January 2017
Set up workstations with all needed ingredients and cooking equipment Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) Cook food with various utensils or grills
Checking food while cooking
Ensure great presentation by dressing dishes before they are served Keep a sanitized and orderly environment in the kitchen Ensure all food and other items are stored properly Check quality of ingredients
Monitor stock and place orders when there are shortages Offered support to other stations in high-volume shifts or as needed. · Oversaw and completed kitchen tasks and preparation for opening and closing shifts. Adhered to all regulatory standards regarding safe and sanitary food prep. Offered support to other stations during high-volume shifts or as needed. Offered suggestions for improved training procedures, leading to an increase in employee retention. · Rotated stock items and ingredients to cultivate efficiency and freshness. Assisted with training and development of new talent. Completed over 500 orders each shift with a focus on quality and efficiency. LINE COOK
DENNY'S
January 2015 to December 2015
Cooking/preparing tickets for guests within time limit(10-15 minutes per order), prepping food,
maintaining kitchen cleanliness,
stocking for next shift.
Maintaining kitchen cleanliness(Clean as you go) while preparing tickets for guests in a timely manner, food prep,
inventory produce as well as stocking new product for the week. Offered support to other stations in high-volume shifts or as needed. · Oversaw and completed kitchen tasks and preparation for opening and closing shifts. Adhered to all regulatory standards regarding safe and sanitary food prep. Offered support to other stations during high-volume shifts or as needed. Offered suggestions for improved training procedures, leading to an increase in employee retention. · Rotated stock items and ingredients to cultivate efficiency and freshness. Assisted with training and development of new talent. Completed over 500 orders each shift with a focus on quality and efficiency. Customer Service Representative
Star Mountain Vapor
February 2013 to February 2015
Achieved high sales percentage with consultative, value-focused customer service approach. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 25%.
Replenished inventory with focus on addressing customer needs. Increased store sales by 50-60% by upselling merchandise. Stocked and rotated inventory regularly.
Expressed appreciation and invited customers to return to the store. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. · Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. · Assisted customers with store and product complaints. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Assisted in fulfillment of customer orders placed in person, via email, online, and over phone. · Recommended, selected and helped locate merchandise based on customer needs and desires. · Regularly sought opportunities to up sell and add on additional merchandise. Worked under strict deadlines and responded to service requests and emergency call-outs. · Communicated all merchandise needs or issues to appropriate supervisors Office Assistant
EPCC Valle Verde
August 2010 to December 2012
Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Managed the day-to-day calendar for Dean of Math and Sciences senior director. Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Maintained the front desk and reception area in a neat and organized fashion. Assembled and organized facts, data, and information on programs as background for meetings, hearings, briefings, and reports.
Processed financial documents including contracts, expense reports, and invoices. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Responded to telephone inquiries from clients, vendors and the public. · Walked visitors to personnel and meeting locations.
Created professional memoranda, letters and marketing copy. Promoted a welcoming environment while managing the receptionist area. Fielded requests for information via phone and in-person requests.
Dispersed incoming mail to correct recipients throughout the office. Maintained and organized master Resident Index and information files in master database. Improved communication efficiency as primary liaison between departments, clients and vendors. · Gathered information to file appeals for denials for continuing education credits. Minimized inaccuracies by maintaining accurate records of continuing education approvals. Education
Associate in Computer Science
EL PASO COMMUNITY COLLEGE - El Paso, TX
June 2010 to May 2013
High School Diploma
EASTWOOD HIGH SCHOOL - El Paso, TX