Customer service remote

Amie Longworth

606-***-**** lamie.lynn** @icloud.com London,Ky 40744

SUMMARY

Detail-oriented Assistant Manager ofifers more than l0+-year progressive record of accomplishment

in Icadership roles. Establishes clear guidelines and enforces consistent policies to keep staff

satisfied and on-larget to achieve important objectives. Excelleni relationship-building. multitasking

and decision-making skills.

SKILLS

+ Corporate Social + Product and service knowledge

Responsibility + Customer Service needs

+ 0 Operations Management + $ Cashier

+ Employee Scheduling

EXPERIENCE

Assistant Manager, Dollar Gencral, April 2024-Current

East Bernstadt, KY

+ Assisted in the development of operational strategies to ensure efncient and

productive operations.

+ e Provided guidance and support to junior staff members on daily tasks, projects, and

objectives.

+ . Conducted regular performance reviews for employees to identify areas of

improvement.

Customer Service Representative, Gencral Dynamics, June 2019-December 2021

London 1 KY

+ aAnswered custoner inquiries and provided accurate information regarding products

and services.

+ Provided excellent customer service to resolve customer complaints in a timely

manner.

+ * Gathered customecr feedback through surveys and uscd the data to improve

customer service.

EDUCATION AND TRAINING

High School Diploma

Penn Foster 1997-1998

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