Cannabis Operations & Inventory Leader
Resume:
Lauren Gould
Flint, Mi *****
************@*******.***
Objective
Enthusiastic and self-driven cannabis professional with over 6 years of leadership and management experience in the industry with a specialization in inventory and compliance. Seeking a role that will allow me to utilize my exemplary organizational skills, keen eye for detail, leadership and customer service skills in a way that is beneficial to the company while offering me stability and longevity in my career in cannabis.
Experience
September 2025 - Present
Light’N Up at The Barn - Burton - Sales Floor & Inventory Manager After The Barn was purchased by Light’N Up I was promoted to Sales Floor & Inventory Manager. Job duties include:
● Intake of all non-METRC and METRC tracked products in store, from delivery to sales floor, including providing payment to vendors, processing invoices, creating catalog items for new products, setting pricing by calculating gross margins, configuring customer allotment per category, etc.
● Ordering of all cannabis and non-cannabis products for sale and ordering supplies for the store
● Creating and maintaining excellent relationships with vendors and sales representatives
● Auditing and confirming payroll weekly
● Influence pricing and promotional sales including creating specific discounts in Dutchie backoffice
● Tracking products near expiration and proposing sale prices in effort to avoid waste
● Verifying CRA compliance on all product labels upon delivery from vendors
● Leading and supporting staff daily and during promotional events (Green Wednesday, Black Friday, 4/20, etc.)
● Running various sales and inventory reports including but not limited to: tracking basic KPI’s, success/fail rates of sales and promotions, near expiring and/or slow moving products, integration reports, etc.
● Creating Front of House and Back of House SOP’s and updating existing SOP’when needed
● Weekly schedule writing for entire staff, staying within a weekly allotted total labor hours
● Creating weekly and monthly sales contests to incentivize and encourage sales and friendly competition amongst co-workers
● Working with SparkPlug to coordinate Sparks to help move product and allow staff the opportunity to earn commission
● Managed all aspects of Spendr admin, the debit card payment option available to customers
● Acted as one of four admins for our integrated loyalty program, Alpine IQ
● General staff management, including daily deployment and delegation, hiring and training new staff and employee disciplinary actions (when needed) October 2024- September 2025
The Barn - Burton - Shift Lead
At The Barn I was a trusted member of the leadership team as a shift lead. Multitasking was a key element of my position as I was in charge of the sales floor team and inventory tasks. Job 2
duties included:
● Intake of METRC tracked products, including checking in from transport, receiving in METRC and POS systems, making sure that all shipments are following CRA compliance and have proper labeling.
● Following standard operating procedures to ensure best practices in regards to compliance are carried out by all employees
● Verifying product testing information and data entry
● Assisting staff with customers and deescalating any upset/disgruntled customers, making sure the customer feels heard and understood and that any issues are resolved
● Counting down drawers, fixing any discrepancies due to entry errors, and securing nightly deposits
● Troubleshooting and solving discrepancies in inventory when needed
● Stocking sales floor, following first in first out practices and tracking of METRC tags
● Updating in-store menus
● Key holder
March 2022 - May 2024
High Profile - Flint - Shift Lead/Inventory Specialist At High Profile I was responsible for all aspects of inventory as well as shift lead and sales responsibilities. Job duties included:
● Intake of all non-METRC and METRC tracked products
● Tracking sales and analyzing popular products to anticipate future inventory needs
● Verifying CRA compliance on packaging and labels
● Ensuring general compliance and inventory best practices throughout the store, including implementing new processes to control discrepancies and increase general organization
● Receiving and batching product in POS system (Dutchie)
● Verifying product testing information and data entry
● Daily and annual cycle counts and audit
● Troubleshooting and solving discrepancies in inventory daily through meticulous daily cycle counts by product category
● Helping create and write inventory related SOP’s
● Key holder
January 2020 - January 2022
Inspire Co./Bloom City Club, Burton - Assistant Store Manager Hired as entry level budtender and was promoted twice within 6 months resulting in my position as Assistant Store Manager. Maintained my position through the transition process to Inspire Canna Co. and was entrusted with more responsibilities including:
● Checking in and receiving all METRC and non-METRC orders into POS
● Creating products in POS and linking them to METRC for sales
● Inventory counts and regulation, including audits and MRA compliance
● Updating online menus including Weedmaps and Dutchie
● Ordering products and maintaining relationships with vendors
● Coordinating vendor days hosted at our store
● Creating a structured employee training and education program including training checklists, vendor hosted education seminars and tours of grow and processing facilities
● Managed customer relations and troubleshooting customer concerns, complaints, and issues
● Provided an excellent customer service experience and lead by example May 2019 - November 2019
Captain’s Club at Woodfield, Grand Blanc - Assistant Events Manager Coordinated and managed events at a prestigious country club including seminars, auctions, golf outings, weddings and several other types of events. 3
● Following very strict timelines specific to each event to ensure smooth execution of key moments during events
● Accurately arranging entire ballroom to follow detailed floor plans for each event
● Delegating employees to perform various tasks related to each individual event
● Providing stellar customer service and hospitality to all guests October 2018 - January 2020
Taco Bell, Fenton - Shift Lead
Managed the food and customer service floors during peak hours and delegated crew members as business necessitated. Responsibilities included:
● Cash control and cash monitoring procedures
● Employee deployment for each shift
● Following safety and health procedures
● Managing the staff in making sure each customer is handled with care September 2008 - August 2018
Big Apple Bagels, Davison - Store Manager
Started as a crew member and worked my way up over the course of four years, ultimately resulting in my position as Store Manager. Responsibilities included:
● Schedule writing
● Representing business in the Davison Chamber of Commerce
● Interviewing, hiring and training staff
● Quarterly inventory
● Oversaw all customer/employee interactions
Education
May 2016 - April 2018
Mott Community College, Flint, Mi - Associate of Arts Graduated from the Mott Honors Program with a 3.92 GPA with high honors and in the top 10% of my class. Participated as a member of Phi Theta Kappa and the NSLS in several volunteer community service projects.
September 2007 - June 2011
Atherton High School, Burton, Mi - General Studies Graduated with honors and as Vice President of the National Honors Society. References
● Tyler Payne - The Barn - Burton - (989) 780 - 2159
● Kyle Cohee - Light’N Up Cannabis - (810) 577 - 6325
● Joshua Pollard - High Profile - Flint - (505) 577 - 4584
● Katrina Stapleford - Smilez - Burton (Former boss at Big Apple Bagels) - 810-***-****
● Brian Mettler - C3 Industries - (248) 470 - 4482
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