Dynamic Store Manager with Operational Excellence

M E Mae Sheryl Ecalnea

VIRGINIA BEACH, VA ***** 757-***-****

**********@*****.***

PROFESSIONAL

SUMMARY

Dynamic Store Manager with expertise in customer relations, problem-solving, and inventory management. Proven track record in driving operational efficiency and enhancing customer experience through strategic staff training and effective scheduling.

SKILLS • Customer service • Problem-solving

• Customer relations • Multitasking and organization WORK HISTORY STORE MANAGER 10/2018 to 03/2026

Panda Express Virginia Beach, VA

Led daily operations, ensuring compliance with company policies and procedures.

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Trained and mentored team members to enhance service delivery and operational efficiency.

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Implemented inventory management strategies to minimize waste and improve product availability.

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Analyzed sales trends to optimize staffing levels during peak hours and enhance customer experience.

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Developed staff schedules to align with business needs while maintaining labor cost controls.

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EDUCATION Psychology

University of Cebu, Cebu, Philippines

University of The Visayas, Cebu, Philippines

LANGUAGES English

Full Professional

Tagalog

Full Professional

Visayan

Full Professional

REFERENCES Anna Silerio - 757-***-****

Kim Gosik- 757-***-****

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