Security Officer with Patrol & Incident Response Expertise
Resume:
Matthew Torres
******************@*****.*** 562-***-**** Whittier, CA
Professional Summary
Professional Security Officer with 3+ years of experience in patrol operations, fire watch, surveillance, and incident response. Strong background in maintaining safe environments, de-escalating conflicts, and coordinating with law enforcement. CPR certified with a proven ability to handle high-responsibility posts.
Core Skills
• Fire Watch & Hazard Prevention
• CCTV Monitoring & Surveillance
• Incident Response & Emergency Handling
• Conflict De-escalation
• Access Control & Patrol Operations
• Report Writing & Documentation
• Customer Service
Certifications
• CPR / First Aid Certified
• California Guard Card (BSIS)
Professional Experience
South Coast Plaza, Costa Mesa, CA — Security Officer Jan 2026 – Present
– Conduct high-visibility patrols to ensure safety of guests, employees, and property.
– Respond to incidents, alarms, and emergencies following established protocols.
– Provide professional customer service while maintaining a secure environment.
– Coordinate with law enforcement and emergency services when necessary.
– Enforce policies to prevent theft, safety risks, and disturbances. Securitas, Los Angeles, CA — Security Officer
Oct 2022 – Dec 2025
– Conducted mobile patrols and monitored multiple client sites.
– Performed fire watch duties for properties with impaired alarm systems, ensuring safety compliance.
– Inspected interiors for fire hazards, blocked exits, and unsafe conditions.
– Monitored CCTV systems and reported suspicious activity.
– Responded to emergencies and wrote detailed incident reports.
– Applied de-escalation techniques to resolve conflicts safely. UPS, Cerritos, CA — Package Handler
July 2021 – Aug 2022
– Maintained efficiency in high-volume logistics environment.
– Ensured accurate sorting and handling of packages. Cedar Fair Entertainment, Buena Park, CA — Park Services Sep 2019 – Jun 2021
– Maintained park cleanliness and safety standards.
– Provided customer service and assisted guests.
Education
CNI College, Santa Ana, CA
Associate of MR Science, GPA: 3.4 July 2022 – Feb 2024
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