Versatile Operations and Customer Service Professional
Resume:
Kevin Moe
********@*****.***
Loveland, CO
Professional Summary
Results-driven and adaptable professional with hands-on experience across customer service, team leadership, and operations in both small business and large retail environments. Demonstrates a strong work ethic, excellent communication skills, and a proven ability to thrive in dynamic, fast-paced settings. Passionate about delivering quality service and contributing to team success.
Work Experience
With a proven ability to quickly adapt to new roles and responsibilities, I have built a track record of stepping into diverse industries and delivering strong results. My experience spans both independent businesses and nationally recognized corporations, where I have refined my skills in problem-solving, multitasking, and fostering positive client relationships. I bring enthusiasm and a commitment to exceeding expectations in every position I hold.
Business and Operator
Healing Hope Blankets LLC - Loveland, CO
December 2020 to Present
Electrical Technician/Inventory Database Technician
Steven Roberts Original Desserts - Aurora, CO
June 2018 to September 2021
Business and Marketing
J.A.K.E.S. Hot Dogs LLC – Daytona Beach, FL
January 2013 to December 2017
Education
My professional journey has been enriched by a dedication to continual learning and growth. Throughout each role, I have actively sought opportunities to broaden my knowledge, whether by pursuing formal education or by engaging in hands-on experience across multiple disciplines. This commitment to personal and professional development has equipped me with a versatile perspective and a readiness to tackle new challenges with confidence.
Certificate in Fire Science
American Public University – Charles Town, WV
July 2015 to December 2015
Certificate for an introductory course on Alcoholic Spirits
Alison - https://alison.com/
May 2023 to June 2023
Diploma: Administrative Human Resources Management (HRM)
Diploma: Human Resources, Compensation & Benefits Management
Certification in Data Science Career Path
https://www.udemy.com/- July 2025
Certifications
Serv Safe Food Handers Certification # 7551117
Recertification on Jan 4, 2025, to Jan 4, 2028
The Fun stuff
Certified TIPS (Training for Intervention Procedures) participant, demonstrating a proactive approach to responsible alcohol service and guest safety. Completed a workshop in workplace diversity and inclusion in October 2023, further enhancing interpersonal and team collaboration skills.
National Society of Collegiate Scholars
July 2012 to Present
Makers Mark Ambassador
Maker's Mark Distillery - Loretto, KY
July 2016 to Present
Professional Skills
Demonstrated commitment to ongoing professional development, with certifications and memberships reflecting a passion for both service and quality. Experienced in fostering positive guest experiences and upholding high standards in hospitality environments.
Food safety and sanitation
Customer service excellence
Event coordination
Team collaboration
Effective communication
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