QA Test Manager - Front Office Finance/Equity Derivatives

KAPUR CHAND BIRDY, IT PROJECT MANAGER - QUALITY MANAGER

Felixstowe, IP11 9QG, United Kingdom, 077********, **********@*****.**.**

SUMMARY

Dynamic IT Project Manager with over 9 years of experience in quality assurance and project management. Proficient in developing test strategies, executing customer experience evaluations, and managing complex enterprise solutions. Recognized for implementing CMMI and ISO9000 processes that significantly enhanced project quality. Proven ability to coordinate cross-functional teams and deliver exceptional results in high-pressure environments, contributing to the continuous success of the organisation.

WORK EXPERIENCE

04/2017 – Present

Coaching Quality, Testing and IT, KCBB Services LTD

Felixstowe, United Kingdom

Designed and delivered comprehensive training sessions for charity-run schools on technical subjects, including operating systems, databases, programming in Java and Python, and HTML web page design.

Facilitated quality assurance, testing, and IT training both onsite and through distance learning for TRIS Academy.

Formulated detailed test strategies and comprehensive test plans.

Conducted customer experience evaluations and acceptance testing for services accessed via mobile devices and the internet.

Performed a thorough gap analysis to assess TRIS Academy's strengths, weaknesses, and capabilities.

Received accolades at public events from TRIS management for outstanding contributions.

09/2014 – 03/2017

Quality Assurance Manager, Kynetix

Felixstowe, United Kingdom

Spearheaded the introduction and enhancement of CMMI, TMMI, and ISO 9000 processes to elevate the quality of projects.

Developed an extensive suite of test documentation, including test strategies and test plans.

Oversaw the integration and testing of complex enterprise-level solutions.

Implemented user acceptance testing requirements during integration and system testing stages, effectively identifying issues at an early stage.

06/2014 – 08/2014

Migration QA Test Manager, Lloyds of London

London, United Kingdom

Engineered test strategies and plans for the phased migration of existing systems.

Coordinated the delivery of upgrade and migration solutions among diverse teams and external suppliers.

09/2008 – 06/2013

Quality Assurance Manager, Kynetix

Felixstowe, United Kingdom

Managed quality assurance processes and maintained achievements consistent with previous roles.

07/2007 – 04/2008

Quality / Test Lead, Actix

Felixstowe, United Kingdom

Directed testing for mobile networks' operational support systems.

Formulated project test plans and developed an automation testing suite.

08/2004 – 06/2007

Global Quality Manager/Test Planner, Mycom International

Felixstowe, United Kingdom

Managed multiple quality systems within the organisation.

Evaluated and identified potential issues with processes and led successful audit initiatives.

SKILLS

Quality Management Systems (QMS)

Project Planning

Test Automation

Agile (SCRUM)

Software Development (Java, Python, SQL)

E2E Testing

Disaster Recovery Strategies

Communication Skills

Coaching & Mentoring

Customer Relationship Management

Leadership

Problem Solving

Team Motivation

Effective Communication

Strategic Planning

Project Management

Progress Tracking

Timely Delivery

Change Management Support

Risk Management

Documentation

Marketing Technology

Digital Operations

Cross-Functional Collaboration

LANGUAGES

English(Fluent)

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