Detail-Oriented Data Entry & Admin Specialist

Yolanda Blackson

*** ***** **** ****** • Philadelphia, PA 19123

Phone: 267-***-**** • Email: **********@*****.***

Summary of Qualifications

● Excellent typing ability: 10,000 keystrokes / 50-60 WPM

● Highly skilled in various software applications, including Microsoft Word, Outlook, Excel, Banner, and Hyperion

● Adept at the use of office equipment such as scanners, copiers, and fax machines

● Consistently performs large data entry tasks accurately and efficiently

● Detail-oriented, organized, and effective time management skills

● Strong focus and concentration, enabling multitasking across multiple data entry projects

Professional Experience

Help At Home, Philadelphia, PA

Care Giver

January 2022 - Present

● Provide compassionate personal care to clients, including assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, and mobility

● Assist clients with medication reminders and ensure proper adherence to prescribed schedules

● Prepare nutritious meals and assist with feeding as needed

● Perform light housekeeping tasks, including laundry, cleaning, and organizing to maintain a safe and comfortable environment

● Offer companionship and emotional support to reduce feelings of loneliness and promote mental well-being

● Monitor and report changes in clients’ health or behavior to family members or healthcare professionals

● Assist with transportation to appointments, errands, and community activities

● Follow care plans and adhere to safety protocols to ensure client safety and well-being

MedRisk, Conshohocken, PA

Payment Posting Specialist

November 2018 - November 2020

● Apply cash receipts to accounts accurately and efficiently by date of deposit

● Reconcile each batch on the cash receipt control sheet using the daily cash posting report

● Adhere to workflow processes, policies, and procedures for posting payments

● Meet productivity standards: Maintain the department's established productivity goals and objectives, ensure all department rules and processes are followed, and alert the manager of system issues or other problems that impact productivity

● Meet standards for quality: Achieve the expected level of quality set by the department and verify completeness and accuracy of work. Drexel University, Philadelphia, PA

Human Resources Information Systems Specialist

January 2009 – June 2017

● Processed, verified, and maintained personnel documentation related to staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence

● Recorded employee data, including addresses, earnings, absences, sales/production figures, supervisory reports, and termination details

● Gathered and scanned personnel records from departments or employees

● Examined employee files to respond to inquiries and provided information for personnel actions

● Searched employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies Drexel University, Philadelphia, PA

Administrative Assistant

June 2007 – December 2008

● Operated office equipment, including fax machines, copiers, and phone systems; arranged repairs when necessary

● Answered telephones, provided information to callers, took messages, and transferred calls to appropriate staff

United States Liability Insurance Group, Inc., Wayne, PA Policy Issuer

January 2000 – March 2007

● Corresponded with insured clients and agents to obtain necessary information (additional details can be added here if available)

● Reviewed and verified data, such as age, name, address, principal sum, and value of property on insurance applications and policies.

● Transcribed data to worksheets and entered data into the computer for use in preparing documents and adjusting accounts.

● Notified the insurance agent and the accounting department of policy cancellation.

● Calculated premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.

EDUCATION

Workforce Development Corporation, Philadelphia, PA Work Certified Card, Employment Education

PSI Institute of Philadelphia, Philadelphia, PA

Certificate, Business Education / Data Entry

Murrell Dobbins Technical High School, Philadelphia, PA Diploma, General Studies / Business Education

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