Patient Coordinator

Jacquelyn L. Owens

Durham, NC

919-***-**** *****.*********@*****.***

References available upon request

Professional Summary

Dedicated and detail-oriented Production and Manufacturing Associate with 6+ years of experience in fast-paced manufacturing, logistics, and quality assurance environments. Proven ability to operate and monitor automated equipment, perform inspections, and maintain strict adherence to safety and quality standards. Experienced in control systems, GMP compliance, and production documentation. Strong background in coordinating Factory Acceptance Tests (FAT), training staff, and maintaining accurate records. Known for reliability, precision, and the ability to perform under pressure.

Core Skills

Production Equipment Operation & Monitoring

Control Systems & Process Adjustment

Quality Control & Inspection (GMP)

SOP, MSDS & Safety Compliance

Data Recording & Basic Calculations

Inventory Tracking & Documentation

AGV Operation & Workflow Automation

Raman Technology & TruSCAN Systems

Team Training & Development

Microsoft Office & Production Software

Professional Experience

Warehouse Specialist

Managed Staffing (bioMérieux) – Durham, NC

2025

Operated and programmed AGV equipment to transport labware and materials

Performed inspections and quality checks in compliance with GMP standards

Utilized production software for inventory tracking and documentation

Maintained clean and safe work environment following safety protocols

Operated forklift to move and stage materials for production

Set speed of machine and monitor approximate production

Manufacturing Associate

Coast Personnel (Aisin) – Durham, NC

2024 – 2025

Operated machinery and monitored production output to meet quality standards

Inspected transmission components for defects and consistency

Performed equipment checks and adjustments to maintain efficiency

Supported lean manufacturing and continuous improvement initiatives

Conducted safety inspections and maintained organized workspace

Additional Experience & Projects

5+ years of

Authorization Injection Coordinator

Raleigh Orthopaedic Clinic – Raleigh, NC

2023 – 2024

Managed insurance authorizations and coordinated with specialty pharmacies

Communicated with patients and scheduled procedures

Maintained accurate documentation and met strict deadlines

Manufacturing Associate

Corning, Inc. – Durham, NC

2018 – 2023

Operated automated systems and AGV equipment in production environment

Conducted quality inspections and ensured GMP compliance

Tracked materials and maintained accurate production records

Supported cleaning, safety, and workflow processes

Adjust machines to maintain safety, and quality

Assistant Manager

Arby’s – Durham, NC

2017 – 2020

Supervised staff, managed scheduling, and handled inventory

Resolved customer concerns and ensured quality service

Trained and developed new employees

Pharmacy Technician / Medical Receptionist

Nebraska Medicine – Omaha, NE

2012 – 2016

Processed insurance, scheduled patients, and maintained records

Ensured HIPAA compliance and accurate documentation

Pharmacy Technician / Triage Manager

United Pharmacy Services – Omaha, NE

2008 – 2012

Processed claims and coordinated with patients and providers

Maintained billing accuracy and regulatory compliance

Education

Associate of Science Degree

Florida Metropolitan University – Orlando, FL

2001 – 2003

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