Fleet and Transportation Operations Leader

Hollie Whitlock

Riverview, FL 813-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Fleet and Transportation Operations Manager with 30+ years of experience in dispatch, logistics, and fleet management. Strong background in DOT and FMCSA compliance, driver management, and high-volume tanker operations. Proven ability to improve efficiency, coordinate complex logistics, and lead teams in fast-paced environments.

CORE SKILLS

1 Fleet Operations Management

2 Dispatch and Routing

3 DOT Compliance and Safety Regulations

4 FMCSA and Hours of Service (HOS)

5 ELD Systems (Peoplenet, Omnitracs)

6 Logistics Coordination

7 Team Leadership and Training

8 Payroll Systems (ADP, UKG)

9 SAP ERP and Billing Systems

10 GPS Tracking and Asset Management

11 Customer Service and Issue Resolution

PROFESSIONAL EXPERIENCE

Fleet and Dispatch Manager - Associated Asphalt LLC (Ergon Company), Tampa, FL (June 2021 – December 2025)

1 Managed daily fleet and dispatch operations to support time-sensitive deliveries 2 Ensured compliance with DOT and Hours of Service regulations 3 Maintained ELD systems including Peoplenet and Omnitracs 4 Coordinated international container shipments and prepared IMO, SOC, and SDS documentation 5 Supervised dispatch staff including hiring, training, and payroll approvals 6 Handled customer service issues and resolved delivery challenges 7 Processed invoices and payments using SAP ERP and CyberSource 8 Tracked fleet equipment using GPS systems and coordinated maintenance Operations Manager - The Hyway Corporation Inc, Tampa, FL (February 1997 – February 2019) 1 Directed dispatch operations for a fleet of 40+ tanker trucks 2 Scheduled deliveries and coordinated logistics with customers 3 Ensured compliance with transportation safety regulations 4 Maintained operational records and reporting systems 5 Improved efficiency of routing and scheduling

Dispatcher - Puryear Tank Lines, Raleigh, NC (June 1996 – February 1997) 1 Dispatched drivers and coordinated daily routes

2 Managed billing and delivery documentation

3 Communicated with customers to resolve issues

Dispatcher / Customer Service - Penn Tank Lines, Tampa, FL (March 1993 – June 1996) 1 Coordinated delivery of fuel, asphalt, and chemical products 2 Managed inventory tracking and reporting

3 Provided customer service and resolved delivery issues EDUCATION

High School Diploma - East Bay High School, Gibsonton, FL TECHNICAL SKILLS

1 Microsoft Office

2 Microsoft Excel

3 QuickBooks

4 SAP

5 ADP

6 UKG

7 Peoplenet

8 Omnitracs

9 GPS Tracking Systems

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