Executive Assistant - Multilingual Organizer & Liaison

VIVIAN

COLON

EXECUTIVE ASSISTANT

>) 832-***-****

% vevivi64 1 @gmail.com

* *******, ** *****

EDUCATION

June 2015

Mayde Creek High School

Overall GPA 3.2

REFERENCES

Peggi Merkey - Business owner, 281-***-****

Yvonne Carver - Interior Designer, 281-***-****

Jacqueline Johnson - Franchise owner, 816-***-****

SKILLS

¢ Excellent communication skills

* Leadership abilities

* Organizational skills

* Creative skills

© Multitasking abilities

* Customer service skills

¢ Interpersonal skills

¢ Bilingual in Spanish and English

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WORK EXPERIENCE

Executive Assistant

One Expensive Sandwich, 2024 - now

Managed correspondence including emails, phone

calls, and messages, responding or prioritizing as

needed. Handled confidential information with

discretion and professionalism. Assisted with event

planning, personal errands, and household or

business-related tasks. Organized files, documents,

and records to maintain efficient systems.

Anticipated needs and proactively solved problems

to ensure smooth daily operations.

Cleaning Technician

Maid in Katy, 2020 - 2021

Cleaning Technician responsible for maintaining

clean, sanitary, and organized environments in

residential and commercial spaces. Skilled in deep

cleaning, disinfecting high-touch surfaces, waste

removal, and proper use of cleaning chemicals and

equipment. Known for attention to detail, efficiency,

and maintaining high standards of hygiene and

safety.

Owner/Operator at Vivian’s Detailed

Cleaning

Self Employed, 2021 - 2024

Founded and successfully managed a residential and/or

commercial cleaning business, overseeing all daily operations

and long-term growth strategies. Built and maintained a loyal

client base through exceptional service, reliability, and strong

customer relationships. Scheduled appointments, managed

calendars, and coordinated multiple job sites to ensure

efficiency and timely service delivery. Developed customized

cleaning plans tailored to client needs, including deep

cleaning, routine maintenance, and specialty services.

Implemented quality control measures to consistently exceed

client expectations and increase repeat business and referrals.

Marketed services through social media, word-of-mouth, and

local advertising to grow brand awareness and revenue.

Maintained knowledge of cleaning techniques, equipment, and

industry best practices to deliver high-quality results.

Executive Assistant

CAN YOU HEAR ME NOW, 2019 - 2020

Managed high-volume executive communications, including drafting, editing, and

distributing targeted email blasts to clients, stakeholders, and internal teams.

Designed and executed strategic email campaigns to support marketing initiatives,

announcements, and brand engagement. Maintained and segmented email lists to

ensure accurate targeting, improved open rates, and increased audience

engagement. Utilized email marketing platforms (e.g., Mailchimp, Constant Contact,

or similar tools) to create visually appealing, on-brand email templates. Analyzed

‘campaign performance metrics (open rates, click-through rates, conversions) and

provided actionable insights to improve future campaigns. Coordinated messaging

calendars to align email communications with company goals, promotions, and

executive priorities. Ensured consistency in tone, branding, and messaging across

all outgoing communications. Assisted executives with calendar management,

scheduling, and administrative support while prioritizing communication

deliverables. Maintained confidentiality and handled sensitive information with

professionalism and discretion,

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