Bilingual Case Manager & LIHTC Compliance Specialist
Resume:
Annette Nevarez
Bilingual Case manager / Social work/Tax credit property Compliance/5013C / section 8 Front Desk/Residents Service Coordinator management /customer service Lakewood, CO
************@*****.***
Professional Summary
1. Working with Low-Income population. In case management and social work. Database Yardi, Apricot ! ASSC. Residents service coordinator experience ( Housing Tax Credit : HUD Rules and regulations. Help with
2. Review of all application and annual certification. Help with paperwork and either approves/denies applicants based on specific program compliance guidelines. 3. HUD Designates Low-Income Housing Tax Credit Qualified Census Tracts for all Residents/ Compliance specialist experience.
4. Checking/LIHTC Properties After Affordability Requirements with current laws. 5. Review all application and annual certification paperwork and either approves/denies applicants based on specific program compliance guidelines.
6. Review all application and annual certification based on specific program compliance guidelines. 7. Regularly meet with residents; assess needs and prioritize response according to a triage system. LIHTC
• Knowledge of permanent supportive house and transitional programs
• Provided direct and timely support to residents in gaining access to services like health insurance, benefits, employment, education, eviction assistance, new housing, and security deposits.
• Regularly advocate and thoroughly explain the incentive program, Aspire, to the residents; ensure residents know that they can receive necessary assistance via this program.
• Assist with the housing re-certification process for applicable residents as required. Certain properties may have resources to support.
• Maintain communication with the property manager, program director, and supportive service team regarding new move-ins, demands for compliance, rent balances, service plan strategies, and other resident matters.
• Assist residents in understanding their Medicaid and Medicare benefits; provide support in locating a primary care physician.
• Actively support and assist residents in educational and vocational development; help create resumes, apply to jobs, and enroll in work ready programs, including GED courses.
• Directly help residents navigate access to mental health and substance use support.
• Collaborate and coordinate services with outside agencies on behalf of the residents.
• Maintain accurate information regarding residents benefit status (i.e. Medicaid, Food Stamps, etc.); offer support to the resident in the renewal process.
• Maintain understanding of program’s outcome measures and prioritize services accordingly. 10 specific years working with the frail population ( seniors developmental disabilities) experience in geriatric responsible for planning and organizing engaging activities according to the event's purpose and community theme. Design and lead activities to help people stay active, improve fitness, and have fun. I’ve worked with groups in summer camps, fitness and recreational sports centers, nursing care facilities, total of 10 plus as recreational specialist.Address the assessed needs of individuals with illnesses and/or disabling conditions, as a means to psychological and physical health, recovery and well-being. Front desk experience. Receptionist experience. 15 years of experience working with people leadership role, recruiting of staff management,training call center management, business management and administration,facilitated classes and management skills and working style and it’s challenges in this capacity. Working as a resident service Coordinator / supervisor management has been a great career and great challenge. I love this kind of work and believe I would be a great asset. Authorized to work in the US for any employer
Work Experience
Property Manager
CONAM Group of Companies-Denver, CO
April 2025 to Present
Working with a low income population with tax credit section 8 and conventional housing have experience in writing demands accepting rent payroll training deposits of funds, bilingual background Property Manager/Supervisor
Best interstate inn/Ville Property Management-Wheat Ridge, CO May 2023 to April 2025
Working during transition from hotel Denver motor hotel to Ville property management as property management supervisor with 7 employees, collecting rent from guest to maintain living with isolated homeless population
Property management/Resident Services Coordinator
Brothers Redevelopment, Inc.-Lakewood, CO
May 2022 to May 2023
Department Head of Coordination assisting /Assistant management/within Residents with everyday assistance in all forms of emergency management assistance in day to day operations with help with applications, such as leap,food stamps,Medical (Medicare and medicaid) ID recovery, durable medical goods.Hostile environments . Mediation and several other day to day operations and management of 4 employees and volunteers .
Residents Services Coordinator/ Department Head
Archway Communities-Denver, CO
August 2021 to May 2022
Department Head of Coordination assisting /Assistant management/within Residents with everyday assistance in all forms of emergency management assistance in day to day operations with help with applications, such as leap,food stamps,Medical (Medicare and medicaid) ID recovery, durable medical goods.Hostile environments . Mediation and several other day to day operations and management of 4 employees and volunteers .
Eye ware consultant
Luxattica-Golden, CO
January 2017 to April 2020
Consultant, sales, optical, bilingual sales,
Residents services Coordinator/ compliance
Catholic charities-Denver, CO
May 2018 to January 2020
determining patient needs, developing treatment plans, engaging patients in therapeutic activities, teaching them how to cope with anxiety and depression, and monitoring patient recreation specialist progress.Residents service coordinator, bilingual education coordinator and advocate for the homeless population. ESL Coordinator. American lung association Facilitator . Property management/Residents Service Coordinator
Mercy Housing and Shelter Corporation-Denver, CO
January 2017 to April 2018
determining patient needs, developing treatment plans, engaging patients in therapeutic activities, teaching them how to cope with anxiety and depression, and monitoring patient progress recreation specialist therapy. With geriatric patients. Seniors and developmental disabilities. Residents Service Coordinator assisted management, advanced residents training, 501-3C experience working with people and children, youth residents
Recovery Coach/Case Manager
GOAL Academy-Pueblo, CO
April 2015 to January 2017
Working with underprivileged youth to accommodate and accomplishment the goals from high school to graduation and learning life skills to enter in the real world and to accomplish goals at attending college. Working with there families and out side sources to complete every need. And to work on recovery credits through fast track programs.
• Schedule, administer, and proctor all GED Ready Practice and Official GED tests
• Maintain accurate records of attendance, missed exams and test results through established tracking systems
• Communicate results and attendance with Program Administrators
• Work directly with students in onsite computer lab at correctional facilities
• Knowledge of the principles and practices of recreational and therapeutic activity programs.
• Ability to plan, organize, direct, and participate in recreational and leisure activities, including the preparation, set up, and maintenance of equipment and materials used in recreational programming.
• Appreciation of the need for and ability to maintain appropriate personal boundaries in working with sexual offender populations.
• Ability to form and maintain good working relationships with a diverse staff and a commitment to enhancing cultural competency.
• Ability to work with computers and the necessary software typically used by the department. Community Resource Specialist
Community resources centers-Thornton, CO
February 2006 to April 2015
determining patient needs, developing treatment plans, engaging patients in therapeutic activities, teaching them how to cope with anxiety and depression, and monitoring patient progress recreation specialist therapy. With geriatric patients. Seniors and developmental disabilities. Caseworker, one on one working with seniors and developmental disabilities and seniors with geriatric disabilities and needs.
• Knowledge of the principles and practices of recreational and therapeutic activity programs.
• Ability to plan, organize, direct, and participate in recreational and leisure activities, including the preparation, set up, and maintenance of equipment and materials used in recreational programming.
• Appreciation of the need for and ability to maintain appropriate personal boundaries in working with sexual offender populations.
• Ability to form and maintain good working relationships with a diverse staff and a commitment to enhancing cultural competency.
• Ability to work with computers and the necessary software typically used by the department. Education
Criminology social services (Bachelor's degree)
Everest College-Phoenix
January 2013 to April 2015
Criminal Justice (Associate in Science (AS))
Everett Community College-Thornton, CO
April 2010 to January 2013
Associate's degree
Skills
English Communication skills Microsoft Word Administrative experience Multilingual Clerical experience Computer literacy Home & community care Spanish Individual / Group Counseling Project management Mental Health Counseling Recreational Therapy Case Management Cash handling Organizational skills Scheduling Behavior Management Presentation Skills Cognitive Behavioral Therapy Dementia care Recruiting Hospital experience Behavioral Therapy Microsoft Excel Supervising experience training Team Work Program Development Crisis Intervention Marketing Early childhood education LIHTC Bilingual Intake Experience Client services Group Therapy Child Protective Services Microsoft Office Motivational Interviewing Databases Analysis skills Addiction counseling Mentoring Time management Succession planning Child & family counseling Adult education Medication Administration Property Management Financial management Filing Administrative Experience Crisis Management Construction industry experience Store management Interviewing Microsoft Powerpoint Sales Meeting Facilitation Education administration Employee relations Conversion optimization Customer service Behavioral Health Classroom Teaching Program management Volunteer management Management Inventory Guest services Section 8 Training & development Experience with children Supervising Experience Budgeting Applied Behavior Analysis Autism Experience Interpretation Office experience Inventory Management Special Education Tutoring Computer skills Property management Immigration law Schedule management Google Suite Teaching Program Management Writing skills Human resources Curriculum Development Childcare Typing Conflict Management Conflict management Social Work Office management Sales support Payroll Skilled nursing facility Research Personal protective equipment (PPE) adherence Construction safety management Strategic planning Addiction Counseling Data collection Operations management Leadership LGBTQIA+ counseling Front desk Reliability HIPAA Problem-solving Employee evaluation Child & Family Counseling Clinic Employment & labor law Yardi Flexibility
Languages
• Spanish
• English language Spanish language Greek Language Italian language. - Expert
• English
Certifications and Licenses
Social Work License
February 2018 to Present
Recreation specialist/CDE/ALA facilitator/ Interpretation/ CACI December 2015 to Present
address the assessed needs of individuals with illnesses and/or disabling conditions, as a means to psychological and physical health, recovery and well-being. Geriatric population seniors and developmental disabilities seniors with determining patient needs, developing treatment plans, engaging patients in therapeutic activities, teaching them how to cope with anxiety and depression, and monitoring patient progress. Working with CDE consist of transportation of students to and from home and location of where educational situations are administered I have this certification as being able to transport up to 15 students at one certain time .have a certification in WIDA.. this certificate is a certification of ELL Asset testing, in order to administer the bilingual ELL testing you have to be certified with WIDA. Certified Recovery Specialist
First Aid Certification
CPR Certification
Driver's License
October 2022 to October 2029
OSHA 30
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