Remote Customer Support Specialist with 15+ Years Service Leadership
Resume:
Christopher Roth
**********@*****.*** 484-***-**** Raleigh, NC
Summary
Seasoned professional with 15 years of experience in high-volume service operations and team leadership, seeking a Remote role. Proven track record in managing daily operations, enhancing supply chain efficiency, and executing successful marketing initiatives. Skilled in communication, self-motivation, and problem-solving, with a strong focus on adaptability and time management.
Work Experience
Balanced foods
General manager Tampa, FL Apr 2015 - May 2019
• Managed daily operations of a meal preparation division, leading a team to deliver over 300 meals per day.
• Conducted weekly inventory audits and placed strategic orders to minimize waste and control costs.
• Cultivated and maintained relationships with vendors, enhancing supply chain efficiency.
• Led marketing initiatives, increasing sales through innovative menu offerings. Centregreen cafe
Chef Raleigh, NC Jun 2019 - Sep 2022
• Developed and curated daily specials, effectively enhancing customer attraction and retention, leading to increased sales.
• Oversaw high-volume service operations, efficiently serving up to 400 customers daily with a compact team.
• Collaborated with management to execute promotional strategies, resulting in improved profitability. Constellation
Chef Raleigh, NC Sep 2022 - Present
• Managed a scratch kitchen to prepare daily meals for an IT company, ensuring quality and variety.
• Crafted 7 to 10 diverse meal options from scratch each morning within a 3 to 4-hour timeframe.
• Catered to a large audience of 300-600 individuals in a buffet-style setting before lunch service. Education
High School Diploma, Psychology Whitehall, PA Jun 2001 Certifications
CPR certification
Certi Food protection manager 360 training 2022 Skills
Communication, Self-Motivation, Problem-Solving, Adaptability, Collaboration, Critical Thinking, Attention to Detail, Time Management, Organization
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