Seasoned Educator and Customer Service Professional
Resume:
Dana Metz
Mount Juliet, TN *****
********@*****.***
Professional Summary
Hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. Work Experience
Teacher's Assistant
BLOUNT COUNTY SCHOOLS-Oneonta, AL
August 2020 to Present
Assist teachers and students with classroom work.
Preschool Teacher
Mt. Pleasant Christian school-Blountsville, AL
August 2020 to November 2020
Substitute Teacher K-12
Blount County Board of Education-Oneonta, AL
August 2009 to August 2019
Highly adaptable and organized educator with experience managing diverse classrooms, effectively delivering pre-planned lessons, and maintaining a positive learning environment while substituting for regular teachers across various grade levels.
Customer Service Representative
ITC Deltacom-Arab-AL
February 1999 to January 2009
Ensured superior customer service by addressing customer concerns, and resolving problems on the spot. Education
High School Diploma
J.B. Pennington High School - Blountsville, AL
May 1998 to May 1998
Skills
• Word processing
• Creative problem solver with skills specialist exceptional communication
• Administrative support (Less than 1 year)
• Customer service
• Customer Service (9 years)
• Accurate and detailed
• Home & community care
• Behavior management
• Classroom management
• Experience with children
• 80 WPM typing speed
• Exceptional customer service
• RECEPTIONIST (9 years)
• Project management
• Front desk
• Advanced Excel, MS windows proficient
• Childhood development
• Home health
• Daycare
• Communication skills
• Administrative support
• Working with people with autism
• Hospitality
• Preschool experience
• Infant care
• Dedicated team player professional
• Proficient in cash management
• Clerical experience
• Vital signs
• Early childhood education
• 80 WPM (Less than 1 year)
• Caregiving
• Independent Worker
• Typing
• Experience working with students
• Childcare
• Classroom experience
• Lesson planning
Certifications and Licenses
Driver's License
Teaching Certification
Paraprofessional Certification
CPR Certification
Substitute Teaching Certification
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