Flexible Remote Support & Program Coordinator

K D Keisha Davis

Randleman, North Carolina ***** 336-***-****

************@*****.***

PROFESSIONAL

SUMMARY

Detail-oriented professional with exceptional organizational and communication skills, eager to leverage expertise in a flexible remote work environment. Proven ability to manage multiple tasks efficiently while maintaining high accuracy and attention to detail. Committed to fostering collaborative relationships and delivering outstanding results in dynamic settings. Seeking a career opportunity that aligns with a passion for continuous improvement and adaptability. SKILLS • Scheduling • Budgeting

• Planning • Customer Service

• Microsoft Office • Remote support

• Organization

WORK HISTORY REMOTE SUPPORT REPRESENTATIVE SPECIALIST 09/2024 to 03/2026 Planned Administrators Inc. Columbia, SC

Resolved client inquiries and issues through effective communication and problem-solving techniques.

•

Collaborated with cross-functional teams to streamline support processes and enhance service delivery.

•

Documented support interactions to ensure accurate record-keeping and compliance with company policies.

•

Provided training and mentorship to new team members on systems, processes, and customer engagement strategies.

•

CHILDREN'S PROGRAM COORDINATOR 09/2019 to 03/2022

Central Wesleyan Church Asheboro, North Carolina Organized and coordinated all children's events and activities to enhance engagement.

•

Delivered detailed updates to church board to ensure alignment on participation levels and adherence to budgetary guidelines.

•

Developed, authored, and refined weekly lesson plans for children's classes.

•

• Facilitated volunteer training sessions to optimize program delivery. CHILDREN'S PROGRAM COORDINATOR 10/2017 to 09/2019

Cedar Square Friends Meeting High Point, North Carolina Organized and managed scheduling and coordination of children's events and activities.

•

• Report to Meeting personnel on participation and budget compliance Developed, authored, and refined weekly lesson plans for children's classes.

•

Created and launched engaging educational content to enhance children's ministry experiences.

•

TITLE CLERK, ACCOUNTS PROCESSOR, WARRANTY 09/2002 to 04/2015 ADMINISTRATOR

Flow Lexus Greensboro, North Carolina

Managed submission of warranty claims, ensuring timely payment processing.

•

Monitored and enforced compliance with service department protocols and Lexus warranty standards.

•

Established clear schedules to facilitate timely payments and identify potential shortages.

•

Facilitated interdepartmental communication to enhance workflow efficiency.

•

Coordinated with state agencies to ensure compliance with title regulations.

•

Processed vehicle titles and registrations accurately for customer transactions.

•

EDUCATION Communications

Salem College, Winston Salem, North Carolina

High School Diploma

South Davidson, Denton, North Carolina

REFERENCES REFERENCES AVAILABLE UPON REQUEST

Contact this candidate