Dynamic Retail Assistant with Leadership Skills
Resume:
YOLONDA WILLIAMS
SKILLS
• Payment collection
• Staff training
• Written and verbal communication
• Staff mentoring
Dynamic professional with experience at JOANN Fabrics and Crafts, excelling in payment collection and staff mentoring. Proven track record in enhancing customer experiences and driving sales through innovative merchandising techniques. Skilled in training teams to achieve high standards, contributing to a significant reduction in queue times and improved store aesthetics.
WORK HISTORY
November 2018 - October 2019
Cashier JOANN Fabrics and Crafts, Akron, Ohio
December 1999 - June 2009
Clothing Merchandiser Sam's Club, Fairlawn, OH
• Processed customer transactions efficiently using POS systems. Assisted customers in locating products, enhancing shopping experience.
•
Maintained clean and organized checkout area to ensure safety and efficiency.
•
• Handled cash, credit, and returns accurately to minimize errors. Provided product information and answered inquiries to support sales efforts.
•
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
•
Mentored new employees on cashier duties and best practices, improving overall staff performance.
•
Streamlined checkout process for increased efficiency and reduced waiting times.
•
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
•
Promoted store promotions and incentive programs to increase overall sales revenue.
•
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
•
Contributed to significant decrease in queue times by streamlining checkout process.
•
Greeted customers entering store and responded promptly to customer needs.
•
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
•
Trained junior staff on merchandising standards, fostering a cohesive team environment.
•
Led cross-functional teams in executing seasonal merchandise plans, aligning with business objectives.
•
Implemented innovative techniques such as color blocking and thematic displays to engage customers'' interest in featured clothing items continuously driving sales up.
•
CONTACT
Akron, Ohio 44320
**********@*****.***
Improved overall store aesthetics by regularly rotating displays based on seasonal trends and customer preferences.
•
EDUCATION
June 1994
High School Diploma
Buchtel High School, 1040 Copley Road
• Professional Development:
Contact this candidate