Detail-Oriented Data & Customer Service Specialist
Resume:
Kaley Spurgin
** ********* ** **********, ** ****0
*.********@*****.***
Professional Summary
Highly organized and detail-focused professional with a strong foundation in accuracy, data handling, and customer service. Skilled in managing high volumes of information with precision while maintaining confidentiality. Known for reliability and meeting deadlines. Currently pursuing a degree in Computer Information Technology, building technical skills in data systems and digital tools.
Skills
● Data Entry & Data Accuracy
● Microsoft Excel & Google Sheets
● Customer Data Management
● Typing & Information Processing
● Time Management & Organization
● Confidential Record Handling
Professional Experience
Omar’s Restaurant – St. Louis, MO
Manager August 2014 – November 2017
Waitress September 2013 – August 2014
● Promoted to manager based on performance and leadership
● Maintained accurate employee records, schedules, and reports
● Trained and onboarded staff, ensuring compliance with procedures
● Resolved customer and staff issues using strong problem-solving skills American Leak Detection – St. Louis, MO
Customer Service Representative June 2020 – September 2022
● Managed customer accounts and updated records with accuracy
● Responded to inquiries via phone, email, and chat in a timely manner
● Collected and analyzed customer data to recommend services
● Maintained detailed customer profiles and service records Buffalo Wild Wings – Wentzville, MO
Manager September 2022 – 2023
● Oversaw scheduling, payroll support, and operational records
● Monitored business performance and budget data
● Trained staff and maintained compliance with company standards Food Service Roles (Multiple Locations)
(Amerisports, Cooper’s Hawk Winery, Audubon’s – 2023–Present)
● Entered and processed high volumes of customer orders accurately using POS systems
● Handled cash and card transactions with strong attention to detail
● Maintained clean and organized records of sales and transactions
● Delivered efficient service while managing multiple tasks simultaneously Education
American Intercontinental University (Online)
Computer Information Technology May 2025 – July 2027 (In Progress) St. Charles Community College – St. Charles, MO
Communication Studies 2016 – 2018
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