Versatile Operations Leader with Customer Focus
Resume:
Experience
Driver
Spark Driver™ • Kennett, MO
Deliver packages to multiple stops Pickup and deliver ordersShop and deliver ordersProvide excellent customer service Driver
UPS • Poplar Bluff, MO
10/2025 - 12/2025
Package Delivery and Pickup: Delivering packages to homes and businesses and picking up outgoing items, ensuring they are handled with care.Safety and Compliance: Operating vehicles safely in accordance with Department of Transportation
(DOT) regulations, company policies, and traffic laws.Load Management: Loading, unloading, scanning, and sorting packages, often rearranging the vehicle's cargo throughout the day.Customer Service: Maintaining a professional demeanor, answering customer questions, and resolving delivery issues. Technical Support / Sales Specialist
Conduent • Rector, AR
12/2022 - 03/2024
Take inbound calls and assist customers with technical issues. Provide support over the phone using tools to troubleshoot and resolve customers issues. Assist customers with purchase of products with personal recommendations based on their needs. Log calls and escalate or transfer calls based on customers needs. Go above and beyond to help customers resolve issue or get their hands on latest products.
manager
Cornerstone Pharmacy • Kennett, MO 63857
04/2014 - 07/2021
Store manager of retail pharmacy duties included Bookkeeping, payroll processing, daily finacial reports, human resources, processing orders and returns, communicating with physician/insurance/cx, troubleshoot eqipment/software, opening and closing store.
Manager/pharmacy tech
Mitchell Pharmacy • Kennett, MO
08/1992 - 04/2014
Prescription Processing Bookkeeping Human Resources Payroll Billing/ Reconciliation of payments Troubleshooting Returns
Skills
Customer service, Communication skills, Leadership, Microsoft excel, Microsoft word Education
Marketing
Murray State University • Murray, KY
02/1997
Marketing/Advertising
Christopher Scott
Rector, AR 72461
*******@********.***
Contact this candidate