Customer-Service Oriented Hospitality Student

Silvia Jaime Belcher

South Hadley, Massachusetts 781-***-**** ️ **********@*****.***

Objective

Energetic, motivated, and dependable college freshman with a strong passion for customer service and hospitality. Skilled in communication, multitasking, and working under pressure. Looking to join a company where I can bring positive energy, grow professionally, and contribute to a great team. Fully available and ready to start immediately.

Why Me?

I bring genuine enthusiasm, strong work ethic, and a desire to grow. I'm not just looking for a job—I'm looking to be part of a team that I can support and represent with pride. With my full availability, friendly personality, and willingness to learn, I’m confident I can make a real impact from day one.

Skills

- Friendly and professional communication

- Fast learner and highly adaptable

- Works well under pressure

- Team player with strong work ethic

- Bilingual (English and Spanish)

- Flexible schedule and reliable transportation

Experience

Education

College Freshman — Holyoke Community College

High School Diploma Graduated 2025

Major: Psychology

High School Diploma Graduated 2025

Experience

Tatte Bakery & Café

Wellesley, MA — Jan 2024 – Present

- Provided excellent customer service in a fast-paced café environment

- Handled food preparation, POS transactions, and maintained cleanliness

Black & Blue Steak and Crab

Wellesley, MA — Jul 2024 – Jan 2025

- Assisted servers and kitchen staff with food service and guest support

- Maintained high standards of hospitality and cleanliness

Bruegger’s Bagels

Belmont, MA — Sep 2023 – Dec 2023

- Prepared breakfast items and handled opening/closing duties

- Delivered friendly service and maintained a clean work area

Life Alive

Dedham, MA — Sep 2023 – Dec 2023

- Assisted with smoothie and food prep while managing guest interactions

- Ensured health and safety compliance in all tasks

Caffè Nero

Dedham, MA — May 2023 – Jun 2023

- Prepared and served drinks while maintaining a welcoming atmosphere

- Collaborated with team to ensure timely service and order accuracy

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