Sophie Vo
**********@*****.***
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Professional Summary
Detail-oriented and highly organized Executive Assistant with over 14 years of proven experience supporting executives and managerial staff. Committed professional with extensive experience managing complex schedules, coordinating travel arrangements, and facilitating interdepartmental communications. Skilled in processing payroll and invoices, as well as maintaining accurate and confidential records. Eager to apply my organizational abilities and commitment to excellence in a dynamic work environment. Known for reliability, sound judgment, and the ability to anticipate leadership needs while ensuring smooth and professional daily operations.
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Skills
Multilingual Communication (English, French, Vietnamese)
Microsoft Office Suite & Digital Productivity Tools
Calendar Coordination & Administrative Scheduling
Confidential Information & Records Management
Financial Administration: Payroll, Invoicing, Transactions
Travel Arrangements & Meeting/Event Coordination
Stakeholder Communication & Service Excellence
Prioritization, Problem-Solving, and Team Collaboration
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Experience Business Owner, Allures Lashes and Beauty Lounge
Frisco, Texas
01/2018 - PRESENT
Managed day-to-day business operations, including scheduling, billing, inventory oversight, and professional client communication
Coordinated client appointments and maintained an organized, high-volume service schedule to ensure operational efficiency
Handled bookkeeping, payroll processing, invoicing, and expense tracking with a high level of accuracy and confidentiality
Maintained vendor relationships, coordinated supply ordering, and supported ongoing administrative needs
Prepared and maintained business documents, marketing materials, and online content to support brand presence
Built and sustained long-term client relationships through reliability, responsiveness, and attention to detail
Met productivity and revenue goals while consistently delivering high-quality service and client support
Recruited, onboarded, and trained team members, providing ongoing guidance and administrative support
Monitored industry trends to support pricing decisions, service enhancements, and product development initiatives
Business Owner, Beauty Studio
Frisco, Texas
03/2014 - 01/2018
Supervised daily operations, including staff coordination, recruiting, and on-site training
Established and documented procedures to improve workflow efficiency and operational consistency
Coordinated supply ordering and maintained accurate inventory records
Monitored and maintained operational budgets, tracking expenses and supporting financial oversight
Managed employee scheduling and supported payroll processing with accuracy and attention to detail
Counter Manager, Chanel Cosmetics, Nordstrom
Frisco, Texas
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Education
04/2012 - 05/2013
●Built and maintained long-term relationships with a high-value client base through professionalism, responsiveness, and trust
●Oversaw scheduling, sales reporting, and inventory coordination to support efficient daily operations
●Partnered with Human Resources to ensure full departmental coverage and develop equitable staff schedules
Lycée Professionnel d'Enghien les Bains, France