Experienced Remote Inside Sales Professional with 20+ Years

Joseph Mathews *************@*****.***

702-***-**** North Las Vegas NV

Experienced Sales and Operations

Professional Seeking Remote Inside

Sales Representative Position

A seasoned professional with a strong background in

internet sales, direct sales, and operations management.

Proven track record in handling materials, problem

identification, and employee training. Looking to leverage

my skills and experience in a remote Inside Sales

Representative role.

Work Experience

Call Center Representative

General Data Collection Corp (GDCC), October 2018-Present

- Conducted Market Research & Opinion Surveys. Balanced this part-time role while waiting for Social Security & Military Disability benefits.

Direct Sales Representative,

Charter Communications/Spectrum, July 2014-October 2018

-Demonstrated strong sales skills and customer service as a Direct Sales Representative.

Trainer, Monitor & Call Center Representative

Opinion Research Corporation (ORC), February 2003-July/2014

– Conducted Market Research & Opinion Surveys, maximized performance levels of all call center representatives.

Management Associate

Hertz Local Edition, October 2003-April/2012

– Overall Management of Car Rental Operations: Sales, Marketing, Customer Service, Cost Control, Fleet Utilization & Operations. Consistently placed among top sales performers.

Sales / Closer, Trainer & Monitor

National Audit Defense Network, April 2002-February 2003

– Telemarketing for Tax Consulting Firm

Tax strategies for corporate & small business. Consistently maintained highest closing ratios.

Internet Sales Manager

Budget Car & Truck Sales, March 2001-April 2002

- Managed Internet Sales Activities, maintained CRM, ensured prompt response to E-Mail inquiries and efficient processing of loan applications. - Conducted thorough credit investigations to mitigate risk. Maintained and updated the company website with the latest information, driving increased sales and customer engagement.

Manufacturing Technician

Intel Corporation, August 1995-October 2000

- Served as the Primary Operator & Equipment Maintenance Technician, responsible for all maintenance procedures and tool upgrades. - Excelled in problem identification, ensuring smooth operations and minimal downtime. -Recognized for exceptional dedication & performance as a peer trainer, contributing to team development and productivity.

Sgt. E-5, Squad Leader

U.S. Army. February1990-Augest1995

– Directed Petroleum Operations, provided logistical support, preventive maintenance, enforcement of EPA, OSHA & DOT guidelines, trained, supervised & evaluated personnel. Operated & maintained heavy materials handling equipment(including forklifts & 10 ton trucks). Performed surveillance & security duties. As squad leader increased equipment readiness by 50%. Gulf War Veteran (Desert Storm & Desert Shield)

Education

Old Dominion University

Bachelor's degree B.S. Business Admin Production Planning & Operations Mgmt

January 1975 - December 1980

Skills

Remote Work Data Collection Customer Service Sales Management

Internet Sales Direct Sales Internet Marketing Automotive Sales Employee Training

Problem Identification Production Planning Research Insurance Sales

Real Estate Sales Logistical Support Materials Handling Tax Consulting Tax Preparation

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