Multifunctional Customer Service & Accounting Professional

Supricia Foley

Wildwood, FL Phone: 713-***-**** Email: ******@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and customer-focused professional with diverse experience in customer service, accounts payable, and accounting functions. Proven ability to assess customer needs, resolve billing discrepancies, and manage financial transactions efficiently. Strong interpersonal skills with a background in managing multiple tasks and ensuring accurate financial processing. Seeking to leverage expertise as a Customer Service Representative or Accounting Clerk to contribute to a team-driven environment.

PROFESSIONAL EXPERIENCE

A/P Clerk

Consolidated Minerals Feb 2026-March 2026

Process invoices — Receive, review, and verify invoices for accuracy, proper authorization and correct coding.

Keep records - store invoices, payment receipts and documents for audit and compliance.

Assist with month-end closing - provide A/P reports, reconcile accounts and ensure all expenses are recorded in the correct period.

Assist with month-end closing - provide A/P reports, reconcile accounts and ensure all expenses are recorded in the correct period.

Customer Service Representative

UnitedHealth, The Villages, FL Mar 2022 – Dec 2025

Greeting members: Welcoming members warmly, checking them in, and directing them to the right person which is Agent or Customer service Representative.

Handling phone inquiries, providing information, and transferring calls appropriately.

Providing a daily log to keep track of members and nonmembers that enter the facility.

Maintained a positive, empathetic, and professional attitude towards all customers. Confirm details respectfully to comply with HIPAA and protect confidentiality.

Accounts Payable Coordinator

Sysco Inc., Houston, TX Jan 2020 – Mar 2020

Managed freight and merchandise reimbursements, while maintaining a system for tracking payments.

Ensured the timely submission of vendor credits and overpayment corrections to internal accounts.

Accounting Assistant

Zters Inc., Houston, TX Jul 2017 – May 2019

Managed the daily mail processing and answered inquiries from vendors regarding invoices and discrepancies.

Assisted with the preparation of Accounts Payable (AP) invoices and coordinated the resolution of payment issues.

Facilitated the preparation of 300-400 checks daily, ensuring timely processing and accuracy.

Accounting Clerk

Archer Well Co., Houston, TX Apr 2014 – Feb 2016

Performed journal and month-end entries for AP and Accounts Receivable (AR), ensuring proper accounting practices.

Processed invoices, verified purchase orders, and ensured accurate payments to vendors.

Handled employee expense reports, vendor setup, and processed international payments.

Cross-trained in office administration to provide support during absences.

EDUCATION

American Business Institute, Tulsa, OK

Ross Sterling High School

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