Multilingual Hospitality and Event Coordinator

Emma N. Gross

***** *** ***. ***********, ********, 81430

1-970-***-**** **************@*****.***

OBJECTIVE

To engage with a team that will value my indefatigable work ethic, excellent interpersonal skills, ability to take initiative, as well as my industrious passion to achieve the best results regardless of the task at hand. EDUCATION

Pitzer College May 2012

Bachelor of the Arts, Environmental Analysis, Spanish

• GPA: 3.86/4.0

SKILLS

• Language: English (fluent), Spanish (fluent). Japanese (beginner), Vietnamese (beginner)

• Personal: Excellent problem solving, communication, time management, writing, creative writing leadership, attention to detail, creativity, perseverance

• Computer: POS Cashier Software, Excel, Micros, Microsoft Word, PowerPoint, Tractor PRO, Pro-Tools, Cubase, iMachine, Vendini

& Audience View ticketing software, WondershareFilmora video editing, Web Browsing Skills, Social Media Experience

• Performance Art: Disc Jockeying, Piano, Guitar, Vocals, Composition, live Performance, production, publishing, engineering, musical theater

• Farming: Landscape design, Vermiculture, Hydroponic systems, Aquaponic systems, Organic gardening

• Customer Service: reception and hospitality, serving, bussing, food running, hosting, bar tending, barista, property management, animal care, childcare, live performance, caretaking

• Professional: Freelancing Experience, Cultural Awareness WORK EXPERIENCE

Fukusei Youth Hostel: (Hakuba, Japan) December 2025-April 2026 Innkeeper, housekeeper, reception

• Duties included: housekeeping, maintaining guest satisfaction, managing expectations, reception The Happy Village: Meditation Center & Buddhist School for Enlightenment (Geochang-gun, South Korea) September 2025- December 2025

Happy Stayer

• Duties included: helping coordinate events, assisting with fundraising efforts, maintaining the property, cleaning and organizing, participating in buddhist study groups and tea times with monks The Lab: Café, Event Space and Art Gallery (Tuy Hòa, Vietnam) May 2025- September 2025 Event Organizer, Artist

• Duties included: creating food menu, planning and hosting events, live music performance, PR and Marketing, maintaining a clean and organized work environment, creating and selling art The Vista Hotel: (Hakuba, Japan) Dec 2024 - May 2025 Receptionist, Housekeeper, Breakfast attendant

• Duties include: restaurant work; taking orders, serving, bussing, dish washing, maintaining an organized and clean work environment, reception, cleaning rooms, shoveling snow Emma Grows Organics (Telluride, Colorado USA): Jul 2016 - Nov 2024 Owner/ gardener

• Duties included: Developing relationships with clients, maintaining gardens, and consulting to help clients optimize yield and garden health, house checks and property management o

The Sheridan Arts Foundation (Telluride, Colorado USA): October 2018 - Oct 2024 Box Office Manager/ Office Manager

• Duties included: Managing ticketing and box office tasks; setting up ticketing on Vendini and Audience View, web design, printing tickets, responding to ticket inquiries via e-mail and phone, collaborating with promoters, booking agents, and tour managers to discuss ticketing details, providing ticket counts and venue configurations, and welcoming guests to shows, assisting with fundraising, event coordination, office management, took initiative to save $25,000 for the historic venue annually by switching phone and internet services Bill White Farms (Park City, Utah, USA): May 2015 - May 2016 Head Gardener

• Duties included: Planning and executing the planting schedule for a one-acre farm in accordance with permaculture principles; starting seeds indoors, amending beds, direct sowing, transplanting starts, pruning, and harvesting; adhering to the biodynamic calendar; brewing and applying aerated compost tea; and managing vermiculture bins

Park City Yoga Studio (Park City, Utah, USA): Sep 2014 - Apr 2015 Karma Trader

• Duties included: Providing guest services during studio openings, maintaining a clean space, handling reception, and processing billing

The Steaming Bean (Telluride, Colorado USA) Jun 2007 - Dec 2014 Barista/ Bar Tender

• Duties included: Opening and closing operations, preparing food and specialty drinks, delivering customer service, operating the cash register, washing dishes, cleaning, and re-stocking supplies, bar tending Brewsters (Point Roberts, Washington, USA): Jun 2013 - Sep 2016 Waitress/ Hostess/ Cashie/ Bar Tender

• Duties included: Greeting tables, taking reservations, seating guests, processing food and drink orders, running food, clearing and resetting tables, handling take-out orders, performing opening and closing duties, making specialty beverages, managing the deli counter, providing customer service, operating the cashier, and cleaning and re-stocking supplies

South Beach House Restaurant (Point Roberts, Washington, USA) : Jun 2013 - Sep 2016 Prep Cook/ Gardener

• Duties included: Prepping food, washing dishes, and maintaining the property and garden Siam Telluride (Telluride, Colorado USA): Aug 2007 - Feb 2009 Server/Hostess/Back-waiter

• Duties included: Greeting guests, taking food and beverage orders, running food, managing reservations and seating arrangements, handling take-out orders, clearing tables, resetting tables, and re-stocking supplies VOLUNTEER WORK

Telluride Food bank 2018-2024

• Volunteer

Angel Baskets 1997-2018

• Volunteer

Point Roberts Homegrown Cooperative 2013-2015

• Working Member

Ohlone/Costanoan-Rumsen-Carmel Tribe Wellness Center 2013

• Volunteer

Azusa Paramount Elementary School 2013

• Volunteer Tutor

Cooperativa Agraria Cafetalera PANGOA, Per / Dean's Beans Organic Coffee Company 2020-2013

• Intern

Kohoutek Music Festival Planning Committee 2011

• Volunteer

Native American Film Festival 2011

• Volunteer

Baru High School Medicinal Garden 2011

• Volunteer

Los Amigos Biological Station, (CICRA) Amazon Conservation Association 2009

• Intern

Schools for Schools 2006-2009

• Co-founder

Telluride AIDS Benefit Fashion Show 2006-2009

• Volunteer

Casa Hogar de los Niños 2005

• Volunteer Tutor

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