Marsha Zaletel
Bartender/Server
Breckenridge, TX 76424
*************@*****.***
Professional Summary
Looking for a career to further exceed my expectations, along with growing abilities in different fields. Known for quick learning, able to adapt and conform to my surroundings. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bartender/Server
Canyon Road Barn & Grill-Breckenridge, TX
March 2025 to Present
Attentive and energetic cocktail waitress committed to delivering a superior guest experience in a fast- paced environment. Excels at anticipating customer needs, managing multiple tables, and providing friendly, efficient service. Possesses a thorough knowledge of drink menus and is skilled in accurately processing orders and payments. Also has experience with this restaurant as a bartender as well from May 2016 - August 2021 from 4:30pm to 2:45am Tuesday - Saturday. Bartender
Veterans of Foreign Wars (VFW) #7767-Breckenridge, TX August 2021 to March 2025
Experienced and personable Bartender with 8+ years in hospitality, skilled in crafting unique cocktails and engaging guests to foster a loyal clientele. Adept at managing high-volume operations, upselling specials, and maintaining a positive, efficient bar environment that consistently exceeds customer satisfaction goals.
Office Manager / Owner
On Edge Towing & Recovery-Tulsa, OK
December 2011 to April 2016
Managed all financial operations, including budgeting, invoicing, payment processing, and payroll. Developed pricing strategies and negotiated contracts with motor clubs, police departments, and private property owners.
Oversaw daily business operations, including dispatch, scheduling, and client relations. Recruited, hired, and trained a team of certified tow truck operators and dispatchers. Implemented efficient routing and fleet management software to improve response times and fuel economy.
Developed and executed marketing strategies to acquire new business and grow the customer base. Built and maintained strong relationships with clients, insurance companies, and law enforcement agencies.
Ensured full compliance with all local, state, and federal regulations governing towing operations. Managed business registrations, licensing, and liability insurance to mitigate risk. Accounts Receivable / Routing Assistant
Solaray Corporation-Sapulpa, OK
April 2005 to December 2008
Created and sent out invoices to clients and customers accurately and on time. Received, verified, and applied customer payments to their accounts. Reconciled accounts to ensure accuracy, identify discrepancies, and resolved any differences. Monitored accounts for overdue payments, followed up on past-due accounts, and negotiated payment plans.
Responded to customer inquiries, resolved billing disputes, and maintained positive customer relationships.
Maintained up-to-date, accurate customer records and ensured all financial transactions are recorded properly.
Education
Accounting (Associate's degree)
TSTC West Texas-Breckenridge, TX
August 2010 to August 2012
Skills
• Typing
• Customer service
• Accounting
• POS
• Financial auditing
• Auditing
• Time management
• Microsoft Publisher
• 10 Key Data Entry
• QuickBooks
• Information security
• Bookkeeping
• Microsoft SharePoint
• Front desk
• Bartender Experience (8 years)
• Marketing
• Adobe Acrobat
• Accounts receivable
• Administrative experience
• Payroll
• Windows
• Serving
• Food safety
• Insurance Verification
• Cocktail experience
• Microsoft Office
• Multi-line Phone Systems
• Cash register
• Microsoft Excel
• Restaurant experience
• Microsoft Access
• Bartending
• Clerical experience
• Communication skills
• Office Management
• Accounts payable
Certifications and Licenses
Microsoft Office Specialist (MOS)
August 2012 to Present
A series of certification programs that assesses the candidate's knowledge of, and advanced skills in, Office applications such as Word, Excel, PowerPoint, Outlook, Access, SharePoint and OneNote. Driver's License
TABC Certified
August 2025 to August 2027
Food Handler Certification
March 2025 to March 2027
Groups
Phi Theta Kappa
August 2010 to August 2012
Additional Information
• Filing
• Money Handling
• Customer Service
• Data Entry
• Accounting Duties
• Microsoft Office Specialist Certified
• Excel
• 10-key by touch
• 60 WPM
• Computerized Accounting
• Principles of Management
• Human Resources Management
• Word Processing
• Spreedsheets